Angela Lavon Nelson
Chattanooga,TN
Summary
Dynamic leader with a proven track record at U.S. Xpress, adept in risk management and fostering strong industry relationships. Excelled in building team skills and achieving compliance goals through innovative solutions. Recognized for outstanding performance and ability to encourage team growth, demonstrating both strategic vision and interpersonal effectiveness.
Overview
32
32
years of professional experience
Work History
Carrier Compliance Supervisor
U.S. Xpress
01.2010 - Current
Interview, Hire and Train Compliance Staff. Vet 3rd Party Carriers to verify they meet U.S. Xpress Minimum Requirements to move Freight.
- Managed a team of compliance representatives, fostering professional growth and skill development within the department.
- Identified potential compliance issues and addressed them proactively to minimize company exposure to fraud, theft and claims issues.
Salesperson
HSBC (Hongkong and Shanghai Banking Corporation)
06.2001 - 01.2009
Making outbound up to 100 outbound calls daily to solicit new and existing customers to refinance their home mortgage loans.
Completing loan application with customer/homeowner for refinance. Collecting income verification documents to provide to underwriting for loan approval. Presenting debt consolidation plans for customers. Obtaining payoff's from debtors and issue checks to those companies when loan funds. Complete closing paperwork with customer. Top Sales Person Every Year Employed with employer.
General Manager/Sales Manager/Sales Associate
Palm Harbor Homes
06.1993 - 01.2001
Sales Associate: Custom order homes, take application for financing, take deposit/down payment. Complete closing with customer including signing contracts for lender and reviewing details of home preparation of property, and home details with all options. Top Sales Associate wining awards and being promoted.
Sales Manager: Interviewing, hiring and training of sales staff and maintaining personal sales too.
General Manager: Order Model Homes and Maintain Sales Lot. Interview, hire and train sales staff.
Education
Bachelor of Science - Business Administration And Management
Kennesaw State University
Kennesaw, GAAssociate of Science - Marketing And Management
Dalton State College
Dalton, GASkills
- Served as Treasure of Southeast Transportation Security Council (SETSC) and Currently Hold position of Vice President
- Built Relationships outside the company with other Brokers and Law Enforcement and Insurance Providers to help mitigate risk for my employer Risk Management - Mitigate Cargo Theft and Fraud
- Consistently received positive feedback from my managers about my performance during annual appraisal reviews
Key Achievements
- Accomplished establishing many working relationships with multiple other departments within the organization through my tenure at U S Xpress
- Encourage my employees (team) to participate in TIA Lunch and Learn Meetings, Sign each team member up for Excel Class to improve their skills and knowledge
- Helped the Organization achieve Compliance Goals from using paper packet set-ups to using Highway and McLeod as our vetting process today
Timeline
Carrier Compliance Supervisor
U.S. Xpress
01.2010 - Current
Salesperson
HSBC (Hongkong and Shanghai Banking Corporation)
06.2001 - 01.2009
General Manager/Sales Manager/Sales Associate
Palm Harbor Homes
06.1993 - 01.2001
Bachelor of Science - Business Administration And Management
Kennesaw State University
Associate of Science - Marketing And Management
Dalton State College
Similar Profiles
Elyzabeth LeightonElyzabeth Leighton
Class A CDL Truck Driver at U.S. XpressClass A CDL Truck Driver at U.S. Xpress
Christine ClayChristine Clay
Detention Collection Specialist at U.S. XpressDetention Collection Specialist at U.S. Xpress
Juscelio Dos SantosJuscelio Dos Santos
CDL Truck Driver at U.S. XpressCDL Truck Driver at U.S. Xpress