Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela M. Belliveau

UNIONTOWN,OH

Summary

Dynamic leader with a proven track record in operations management and personnel development, notably at Angela Belliveau Childcare. Excels in fostering strong relationships and developing high-performing teams. Achieved significant improvements in employee retention and customer satisfaction through effective hiring practices and exceptional service delivery. Skilled in documentation and reporting, with a strong work ethic and dependability.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Owner/Operator

Angela Belliveau Childcare
03.2010 - Current
  • Manage day-to-day business operations.
  • Ensure compliance with relevant regulations, and maintained proper documentation.
  • Log information regarding daily activities, and any medications administered.
  • Handle daily administrative tasks efficiently to minimize time away from children.
  • Cultivate a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Oversee the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Develop strong relationships with families, providing regular updates on child progress and establishing trust.
  • Maintaine high hygiene standards to prevent the spread of germs.
  • Facilitate learning through play, stories and outdoor activities for successful child development, based on the Montessori model, and encourage positive behavior by setting clear expectations and providing consistent discipline, using positive reinforcement techniques.
  • Support emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administer first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Ensure child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Prepare healthy meals for children based on optimal dietary guidelines and individual restrictions.
  • Assist in potty training and other daily hygiene activities to support child development.
  • Oversee smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
  • Facilitate naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Encourage and support self-help skills to establish independence.
  • Serve as a positive role model for children in my care by exhibiting patience, kindness, and a strong work ethic on a daily basis.
  • Efficiently manage all financial aspects of a childcare business, such as budgeting expenses, tracking payments from parents, and preparation of business taxes.

Photographer/Manager

JCPenney Portrait Studio
07.2009 - 03.2010

All of the previously mentioned portrait studio job descriptions plus the following;

  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.

Photographer

Portrait Innovations
06.2008 - 06.2009

All of the previously mentioned portrait studio job descriptions plus the following;

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Conducted sales presentations and redirect objections to positive aspects.

Assistant Teacher

Canton Montessori School
04.2006 - 06.2008
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Lead Photographer/Manager

The Picture People
07.1998 - 04.2006

All of the previously mentioned portrait studio job descriptions plus the following;

  • Cultivated long-lasting relationships with clients through clear communication, professionalism, and attention to detail.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Car Salesperson

Spitzer Ford
04.1997 - 07.1998
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone inquiries from potential customers.
  • Followed-up on leads and responded to customer questions about vehicle availability, price, and options.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Completed registration paperwork and sales documentation.

Lead Photographer/Manager

Expressly Portraits/The Picture People
07.1995 - 04.1997

All of the previously mentioned portrait studio job descriptions plus the following;

  • Delivered outstanding customer service by addressing concerns promptly and ensuring final products exceeded client expectations.
  • Consistently received positive feedback from clients regarding professionalism, creativity, and overall quality of work delivered.
  • Developed expertise in advanced camera techniques and equipment setup for optimal results in various shooting environments.
  • Captured memorable moments for clients with an artistic eye for composition, lighting, and storytelling.
  • Mentored junior photographers to improve their skills, fostering a collaborative and supportive team dynamic.
  • Conducted thorough post-production processes including image selection, retouching, color correction, and formatting for print.
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Trained new photographers in use of camera equipment.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Nursing

Providence Hospital School of Nursing
Sandusky, OH

Skills

  • Operations Management
  • Documentation, Reporting

& Record Keeping

  • Staff Hiring, Management,

Training & Development

  • Reception & Secretarial Experience
  • Payroll Processing
  • Strong Work Ethic, Dependable

& Reliable

  • Customer Service
  • Computer Skills
  • Appointment Scheduling
  • Multi-Line Telephone Systems
  • Microsoft Office Suite
  • Factory, Assembly

& Mechanical Training

Certification

SCJFS Foster Parent

FBI and BCI&I fingerprinting and background checked

CPR/First Aid

Abuse & Neglect

Communicable Disease


Timeline

Owner/Operator

Angela Belliveau Childcare
03.2010 - Current

Photographer/Manager

JCPenney Portrait Studio
07.2009 - 03.2010

Photographer

Portrait Innovations
06.2008 - 06.2009

Assistant Teacher

Canton Montessori School
04.2006 - 06.2008

Lead Photographer/Manager

The Picture People
07.1998 - 04.2006

Car Salesperson

Spitzer Ford
04.1997 - 07.1998

Lead Photographer/Manager

Expressly Portraits/The Picture People
07.1995 - 04.1997

Nursing

Providence Hospital School of Nursing
Angela M. Belliveau