Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELA M BURNO

Brooklyn,NY

Summary

Highly skilled Brand Ambassador with over seven years of expertise in driving sales through creative marketing initiatives. Strengths include communication skills, knowledge of social media and brand influence with potential customers through friendly conversation.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Brand Ambassador

Two Dots Productions
New York, NY
08.2022 - 09.2022
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Executed brand activations to standards and with professionalism.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

Bartender/server

Wild West Village
New York, NY
03.2014 - 10.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Server

The Pines Canteen
Fire Island , NY
04.2013 - 09.2013
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Bottle Service Waitress

Actors Playhouse
New York, NY
10.2012 - 01.2013
  • Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.

Bartender

King Ko Inn
King Salmon, AK
05.2012 - 09.2012
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.

Education

Acting - Studio Arts

AMDA
New York, NY
09.2015

Skills

  • Graduate of American Musical and Dramatic Acadamy
  • Display Set Up and Arrangement
  • Relationship Management
  • Customer Identification and Qualification
  • Promotional Sales Events
  • Product Research
  • Large Crowd Management
  • Dependable and Cooperative
  • Communication Skills
  • Influential and Persuasive
  • Sample Distribution
  • Social Media Strategy
  • Brand Messaging
  • Demonstrator Training
  • Effective Working Relationships
  • Exhibition Arrangement
  • Staff Monitoring
  • Special Assignments
  • Providing Feedback
  • Fashion Shows
  • Adaptability and Flexibility
  • Tradeshows

Timeline

Brand Ambassador

Two Dots Productions
08.2022 - 09.2022

Bartender/server

Wild West Village
03.2014 - 10.2019

Server

The Pines Canteen
04.2013 - 09.2013

Bottle Service Waitress

Actors Playhouse
10.2012 - 01.2013

Bartender

King Ko Inn
05.2012 - 09.2012

Acting - Studio Arts

AMDA

Similar Profiles

CREATE PROFILE
ANGELA M BURNO