Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela M. Hodges

Jackson,NJ

Summary

Demonstrated achiever with experience in customer service, plan development and implementation, and business management. Possess strong communication skills and ability to share ideas clearly and effectively. Experience in working in diverse environments and achieving results. Ability to recruit, train, and retain a team to accomplish business goals and objectives. Ability to observe and analyze situations to develop strategic and intentional plans of success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

22
22
years of professional experience
1
1
year of post-secondary education

Work History

Office Para

Wall High School
, NJ
01.2022
  • Ensures daily office operation runs efficiently and smoothly
  • Maintain confidentiality of student information
  • Make sure attendance is correct and help other staff with office duties.

Head Teacher

The Preparatory Academy
Jackson, NJ
01.2010 - 01.2021
  • Teach and encourage children (Toddlers to Pre-K) in the fundamental in preparation for advancement to Kindergarten by creating fun and engaging daily lesson plans.

Assistant Manager / Customer Service Associate

Boston
, NJ
01.2006 - 01.2010
  • Instrumental in motivating team members in achieving the daily operations and sales goals while providing excellent customer service
  • Developed a strong team by recruiting, hiring, and training; focused on employee development increasing morale, productivity, and team members’ success.

Teacher

Angela’s Daycare
Neptune, NJ
01.2000 - 01.2010
  • Cared for and watched over children ages 6 months - 6 years; providing normal daycare care (feedings, changing of diapers, reading books, etc.)
  • Created schedules, lesson plans, and activities to keep children engaged and instruct them
  • Recruited new clients and families by networking and building a reliable brand.

Psychiatric Technician

Tyler’s Lane Boarding Home
Morganville, NJ
01.1999 - 01.2010
  • Monitored and supervised residents, administered prescribed medications, followed treatment plans, and charted blood pressure, weight, and other vitals
  • Trained new hires and employees on best practices and operations in accordance to company, state, and federal regulations
  • Organized and scheduled recreational activities and shopping trips for residents.

Education

Ph.D. - Business Administration

Northcentral University
San Diego, CA
06.2022 - Current

Master’s Degree - Business Administration

North Central University
Phoenix, AZ

Bachelor’s Degree - Business Administration

Rutgers University
Camden, NJ

Associate Degree of Art (AA) - undefined

Brookdale Community College
Lincroft, NJ

Skills

Analytical / Critical Thinkingundefined

Timeline

Ph.D. - Business Administration

Northcentral University
06.2022 - Current

Office Para

Wall High School
01.2022

Head Teacher

The Preparatory Academy
01.2010 - 01.2021

Assistant Manager / Customer Service Associate

Boston
01.2006 - 01.2010

Teacher

Angela’s Daycare
01.2000 - 01.2010

Psychiatric Technician

Tyler’s Lane Boarding Home
01.1999 - 01.2010

Master’s Degree - Business Administration

North Central University

Bachelor’s Degree - Business Administration

Rutgers University

Associate Degree of Art (AA) - undefined

Brookdale Community College
Angela M. Hodges