Angela M. Knox
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across [Number]-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head Nurse
Baptist Memorial Hospital Memphis
Memphis, TN
05.2020 - Current
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Performed patient assessments and adjusted care plans accordingly.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Built rapport with patients and family members to deliver exceptional care.
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Established and continuously optimized unit schedules and individual work assignments.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Reviewed patient transfer records routinely to verify patients received appropriate levels of care.
Director of Cardiovascular Services
Methodist University Hospital
Memphis, TN
11.2017 - 02.2020
- Plan organize, implement and control operations in the cardiac catheterization lab, neurovascular lab, and same day surgery
- Manage and maintain growth and development of staff
- Plan staff assignments based on workload and productivity
- Coordinate teamwork with MLH management and other departments
- Develop budgets for human, other operating and capital budgets
- Lead implementation of technology and other assigned projects
- Ensure continued readiness regarding accreditation and regulatory requirements
- Clinical Educator for department.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Established departmental performance goals and provided feedback for underperforming areas.
Cardiac Catheterization Lab Clinical Director
Methodist University Hospital
Memphis, TN
08.2016 - 11.2017
- Plan organize, implement and control operations in the cardiac catheterization lab
- Manage and maintain growth and development of staff
- Plan staff assignments based on workload and productivity
- Coordinate teamwork with MLH management and other departments.
Cardiac Catheterization Lab Operations Manager
Methodist University Hospital
Memphis, TN
03.2015 - 08.2016
- Plan organize, implement and control operations in the cardiac catheterization lab
- Manage and maintain growth and development of staff
- Plan staff assignments based on workload and productivity
- Coordinate teamwork with MLH management and other departments.
Invasive Cardio Registered Nurse
Methodist University Hospital
Memphis, TN
01.2008 - 01.2015
- Assist in cardiac catheterizations, neuro, vascular and interventional procedures
- Perform emergency procedures associated with catheterizations and strokes
- Follow established standards and practices under the direction of the cardiologists, electrophysiologists, vascular surgeon, and neurosurgeon.
Staff Registered Nurse
Methodist University Hospital
Memphis, TN
01.2005 - 01.2008
- Care for and educate patients diagnosed with Congestive Heart Failure
- Consulting with physicians and other healthcare professionals
- Establish Plan of Care and administer medications.
Education
Doctor of Nursing Practice PMHNP
Walden University
Minneapolis, MN06.2024
Master of Science Nursing Leadership and Management -
Western Governors University
Salt Lake City, Utah03.2018
Bachelor of Science Nursing -
Western Governors University
Salt Lake City, Utah07.2016
Diploma in Nursing -
Methodist Hospital School of Nursing
Memphis, Tennessee08.2005
Bachelor of Arts in Criminal Justice -
University of Memphis
Memphis, Tennessee12.1999
Skills
- Continuous Improvement
- Patient Care Standards
- Medical Record Auditing
- Patient Care Planning
- Process Evaluation
- Supply Management
- Staff Education
- Department Management
- Staff Training
- Discharge Planning
- Clinical Supervision
- Task Delegation
- Patient Care
- Utilization Management
- Strong Clinical Judgment
- Staff Coaching and Mentoring
- Telemetry
Activities
- Tennessee Nurses Association
- American Nurses Association
Certification
- Nurse Executive Certification (NE-BC), American Nurses Association,2020
- Basic Life Support, American Heart Association, 1995
- Advanced Cardiac Life Support, American Heart Association, 2008
- Pediatric Advanced Life Support, American Heart Association, 2015
- National Institute of Health Stroke Scale Certification (NIHSS), 2008
Timeline
Head Nurse
Baptist Memorial Hospital Memphis
05.2020 - Current
Director of Cardiovascular Services
Methodist University Hospital
11.2017 - 02.2020
Cardiac Catheterization Lab Clinical Director
Methodist University Hospital
08.2016 - 11.2017
Cardiac Catheterization Lab Operations Manager
Methodist University Hospital
03.2015 - 08.2016
Invasive Cardio Registered Nurse
Methodist University Hospital
01.2008 - 01.2015
Staff Registered Nurse
Methodist University Hospital
01.2005 - 01.2008
Doctor of Nursing Practice PMHNP
Walden University
Master of Science Nursing Leadership and Management -
Western Governors University
Bachelor of Science Nursing -
Western Governors University
Diploma in Nursing -
Methodist Hospital School of Nursing
Bachelor of Arts in Criminal Justice -
University of Memphis