ANGELA M. NUNNALLY
Covington,GA
Summary
Driven payment processor with 15+ years of experience in financial transactions and data accuracy. Proven expertise in handling diverse payment methods, ensuring compliance with industry regulations, and resolving discrepancies promptly. Detail-oriented and analytical, adept at conducting thorough reviews to identify and rectify errors.
Overview
17
17
years of professional experience
Work History
Accounts Receivable Medical Clerk
Exela Technologies
Forest Park, GA
09.2014 - Current
- Update and manage an average of 79 medical contracts daily in SharePoint enhancing organizational efficiency and ensuring real-time accessibility for the team
- Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data through Citrix patient accounting system
- Achieve 98% accuracy rates in the complete and timely notation of accounts and documentation in the financial system, contributing to the maintenance of precise and reliable financial records.
Quality Control Analyst (Revenue Reporting)
WORLD CHANGERS MINISTRIES
College Park, GA
04.2007 - 12.2010
- Generated weekly and monthly revenue and non-revenue reports for both the Executive Office and external vendors
- Maintained and prepared quality control error and quota reports, managed workflow for data entry operators, and assisted with closing revenue and non-revenue batches
- Utilized financial software and spreadsheets for report generation, conducted regular audits to identify errors and discrepancies, and collaborated with data entry teams to streamline processes
- Ensured accurate financial records and timely reporting, improved data entry efficiency, and contributed to smooth revenue processing across multiple offices and satellite locations
- Reduced error rate by 20% and processed 15,000 batches per week.
Quality Assurance Specialist I
WORLD CHANGERS MINISTRIES
College Park, GA
- Worked with the IT Department with the training of Donor Direct.
Call Center Supervisor/Trainer
WORLD CHANGERS MINISTRIES
College Park, GA
- Resolved complaints and order issues.
Team Leader, Call Center
World Changers Ministries
College Park, GA
- Provided support to agents and monitored calls to better serve the partners.
Education
B.A. Degree - Healthcare Management
Ohio Christian University
Skills
- Microsoft SharePoint
- Microsoft Office
- Leadership
- Citrix Software
- Accounts Receivable
- Clerical Experience
- Call Center Experience
- People Soft
- JP Morgan
- Data Entry
- Trainer
- Computer Skills
- Analytical and Critical Thinking
- Payment posting
- HIPAA Compliance
- Analytical Problem Solving
- Medical terminology understanding
- Account Reconciliation
- Multitasking and Organization
- Critical thinking abilities
- Teamwork and Collaboration
- Clerical Support
- Invoice Processing
Timeline
Accounts Receivable Medical Clerk
Exela Technologies
09.2014 - Current
Quality Control Analyst (Revenue Reporting)
WORLD CHANGERS MINISTRIES
04.2007 - 12.2010
Quality Assurance Specialist I
WORLD CHANGERS MINISTRIES
Call Center Supervisor/Trainer
WORLD CHANGERS MINISTRIES
Team Leader, Call Center
World Changers Ministries
B.A. Degree - Healthcare Management
Ohio Christian University