Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
Hi, I’m

Angela M Williams

Morrow ,MI

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Enterprising successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.

Overview

30
years of professional experience

Work History

Woodforest Bank

Branch Manager
09.2014 - Current

Job overview

  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Consulted customers to boost product sales and services.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Generated financial and operational reports to assist management with business strategy.
  • Examined customer loan applications for loan approvals and denials.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Launched new training program to boost employee skills and staff retention rate.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.

Stonemark Property Management

Payroll Specialist
02.2006 - 08.2012

Job overview

  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Maintained strict confidentiality of all payroll information and records.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Reviewed time records for 43 employees to verify accuracy of information

Property Management Consultants

Miles Properties
01.1994 - 01.2004

Job overview

  • Organized and attended meetings to discuss project status and brief new projects.
  • Collaborated on designs to account for specific factors outlined in documents.
  • Devised strategic approaches for highlighting important focal points in each design.
  • Liaised with vendors and suppliers to procure decorative materials.
  • Used Yardi to create computer-generated three-dimensional visuals for effective presentation.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collected details about unique features and constraints of each space, as well as potential themes and budget limitations to complete optimal designs.
  • Worked with technical teams to effectively incorporate lighting, sound and other features.

Education

Ashford University
San Diego, CA

Bachelor of Science from Criminalistics And Criminal Science
04.2015

Skills

  • Human Resources Knowledge
  • Manage Profitability
  • Oracle Fusion Applications
  • Oracle PeopleSoft
  • Adobe Systems Adobe Acrobat
  • Security and Safety Protocols
  • Loans
  • Team Supervision
  • Accounts Payable and Accounts Receivable
  • Yardi
  • Claims Procedures

Affiliations

Atlanta Black Chambers of Commerce Board Member.

Clayton County Juvenile court Advocate for abused and neglected children.

Availability
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Timeline

Branch Manager

Woodforest Bank
09.2014 - Current

Payroll Specialist

Stonemark Property Management
02.2006 - 08.2012

Miles Properties

Property Management Consultants
01.1994 - 01.2004

Ashford University

Bachelor of Science from Criminalistics And Criminal Science

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Angela M Williams