Microsoft 365
Angela Machen
Fairfield,CA
Summary
- Enthusiastic Administrative and Event Coordinator with proven skills in administration and event management
- Proficient in technology, using software like Google Workplace, Microsoft 365, QuickBooks, and others to streamline processes.
- Excel in communication, teamwork, and organization, efficiently handling multiple projects.
- Collaborate with stakeholders across all tiers.
- Eager to contribute to any organization with diversified skill set to drive positive outcomes.
- A compassionate advocate for the most vulnerable in the local community.
Overview
24
24
years of professional experience
4
4
Certification
Work History
Office Coordinator
Downtown Vacaville Business Improvement District, a public/private partnership
03.2023 - 02.2024
- Provide administrative support and coordinate meetings for the Executive Director, Board of Directors, and Committees
- Ensure stakeholder goals are met
- Promote, plan, and execute events in Downtown Vacaville
- Advocate for downtown businesses
- Develop and execute Downtown marketing strategy
- Manage ongoing projects.
- Established and maintained positive relationships with city council members, city officials, and staff
- Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
- Managed office activities by maintaining client communication, tracking records, and filing all documents.
- Improved client satisfaction by promptly responding to inquiries and professionally resolving issues.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Sales Specialist, Millwork Department
Lowe's Companies Inc.
02.2021 - 03.2023
- Ensured customers' home improvement needs were met with care
- Actively listened, understood visions, and explained products
- Managed shipping and resolved issues promptly
- Reputation for excellence due to commitment to customer satisfaction.
Install Sales Coordinator
Lowe's Companies Inc.
02.2021 - 10.2024
- Manage customer communication and installer communication.
- Review paperwork, maintain records, and ensure permits
- Address customer concerns and ensure successful installations
- Kept detailed sales and customer information records in CRM software, updating the database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout post-sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Collaborated with cross-functional teams to identify and address customer needs.
- Submitted reports to senior management to aid in business decision-making and planning.
- Close paperwork and coordinate warranty work.
Family Manager
Eeds & Pullin Family
08.2016 - Current
- Provided full-time care from 2016 to 2021 and part-time care from 2021 to present day
- Developed strong bonds with children and family
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Assisted children in their academic growth with dedicated homework help sessions and tutoring when needed.
- Implemented healthy meal plans tailored to individual dietary needs for overall well-being.
- Taught children basic life skills, manners, and personal hygiene.
- Encouraged children to be understanding and patient with others.
- Assisted with light housekeeping duties as well as running errands.
- Regularly traveled with family to help with vacation activities and childcare.
Administrative Assistant to the Store Manager
Dolan Lumber, Windows, and Doors
07.2001 - 08.2017
- Supported store manager in administrative tasks and back-office operations
- Managed store data, maintained records, and assisted in inventory management
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data, and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Service Manager
Dolan Lumber, Windows, and Doors
01.2016 - 09.2016
- Processes service orders, including payments
- Coordinated with distributors for warranty service
- Maintained records of service projects.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better customer pricing.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Maintained records of service transactions and customer feedback for future reference.
Buyer Specialist
Dolan Lumber, Windows, and Doors
01.2011 - 12.2016
- Facilitated smooth operations by accurately tracking purchase orders, invoices, and payments
- Maintained complete documentation and records of all purchasing activities.
- Maintained a comprehensive supplier information database, including contact details, capabilities, pricing structures, and lead times.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Shipping and Receiving Clerk
Dolan Lumber, Windows, and Doors
01.2001 - 12.2011
- Verified orders by comparing names and quantities of items packaged with shipping documents.
- Inspected merchandise and sent damaged pieces for repair before shipment to the customer.
- Inform the customer that their order has arrived, and set up an order for will-call or delivery.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed required paperwork to expedite the handling of shipped and received goods.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Education
Microsoft Office 365 Certificate - Clerical Assistant Training
Muzetta Thrower Adult Education Center
Vacaville, CA12.2020
Business
Solano Community College
Fairfield, CABusiness Office Technology
Contra Costa College
San Pablo, CASkills
- Office Administration
- Documentation and Recordkeeping
- Project Management
- Bookkeeping
- Calendar Management
- Project management experience
- Proficient in [Quickbooks, Adobe Acrobat Pro, Mailchimp, Squarespace, Canva, Eventeny, GroupMe App, Church Management Software]
- Expense Tracking
- Google Suite Proficiency
- Microsoft Office
- Accounts Payable and Receivable
- Event Coordination
- Vendor coordination
- Event Budgeting
- Volunteer Management
- Community Advocacy
Websites
Certification
Muzetta Thrower Adult Education Center
Clerical Assistant Training - Microsoft Office 365 Certificate - 09/20
AIA Continuing Education Credits
- Eagle Window & Door, Inc, Dubuque, IA, 11/12
- Andersen Windows & Doors Corp, Bayport, MN, 02/13
- Marvin Windows & Doors Corp, Warroad, MN, 03/13
Volunteering & Community Service Experience
New Life Church, Vacaville, CA (07/17 - 12/23)
Worship & Arts Administrator:
● Managed a worship team of 20 volunteers.
● Coordinated service
Sunday Refreshments Team Leader:
● Oversaw setup.
● Volunteer training for Sunday services.
Tara Hills Alliance Church / Community Alliance Church, Richmond, CA (06/98 - 06/17)
The Children's Ministry Director
● Oversees background checks, safety procedures, volunteer scheduling, and care
● Selects curriculum, props, and games for weekend experiences
● Creates a safe, fun environment for children
G.E.M.S.- Girls Everywhere Meeting the Savior - Club Coordinator
● The club organizer recruits volunteers.
● Creates schedules and budgets.
● Communicate with organizations to fulfill the Membership Agreement.
● Supports volunteers and girls through relationship-building, communication, and a prayerful atmosphere.
Celebrate Recovery - Assimilation Coach
● Small Group Leader
● Promoted Celebrate Recovery
● Supported Participant
Alliance Women's Ministry - Women's Retreat (2000-2017) District & Local - Program Coordinator
● Organized and grew annual weekend retreats
● Managed a team of volunteers, schedule, and budget
Operation Compassion Ministries - Event Organizer
● Backpack Drive: provided school supplies.
● Christmas Project: delivered gifts to single parents with children aged 14 and attending Contra Costa College.
● Military Care Packages: sent care packages to church congregation members, family, and friends serving overseas.
● Assembled Care Kits: created and distributed care kits for the unhoused population with the help of volunteers in Richmond and Berkeley.
Quote
“Not all of us can do great things. But we can do small things with great love.”
— Mother Teresa
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work from home optionFlexible work hoursPaid sick leaveHealthcare benefitsStock Options / Equity / Profit Sharing401k matchPaid time offWork-life balance4-day work weekCompany CultureCareer advancementTeam Building / Company RetreatsPersonal development programsAffiliations
- Church of the Nazarene
Software
Google Workspace
Quickbooks
Adobe Acrobat Pro
Mailchimp
Squarespace
Canva
Eventeny
Planning Center
Church Management Software
Group Me App
Timeline
Office Coordinator
Downtown Vacaville Business Improvement District, a public/private partnership
03.2023 - 02.2024
Install Sales Coordinator
Lowe's Companies Inc.
02.2021 - 10.2024
Sales Specialist, Millwork Department
Lowe's Companies Inc.
02.2021 - 03.2023
Family Manager
Eeds & Pullin Family
08.2016 - Current
Service Manager
Dolan Lumber, Windows, and Doors
01.2016 - 09.2016
Buyer Specialist
Dolan Lumber, Windows, and Doors
01.2011 - 12.2016
Administrative Assistant to the Store Manager
Dolan Lumber, Windows, and Doors
07.2001 - 08.2017
Shipping and Receiving Clerk
Dolan Lumber, Windows, and Doors
01.2001 - 12.2011
Microsoft Office 365 Certificate - Clerical Assistant Training
Muzetta Thrower Adult Education Center
Business
Solano Community College
Business Office Technology
Contra Costa College
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