Innovative Marketing leader with 5+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.
Overview
13
13
years of professional experience
2
2
Certification
Work History
Marketing and Sales Manager
Mission Square Retirement
Washington , DC
01.2023 - Current
Collaborate with upper management to implement continuous improvements and exceed team goals.
Implemented, executed and strategically expanded business channel partnerships and program initiatives for effective presentation decks.
Cultivate and maintain strategic alliances with key department partners and vendors for print production.
Outline marketing strategies and developed collateral in close collaboration with product management personnel.
Reestablished processes to achieve sales objectives and related metrics for retention accounts.
Created and expanded sales presentations to new and existing customers increasing net sales revenue by 20% in client retention.
Program Administrator
NMFTA, National Motor Freight Traffic Association
Alexandria, VA
11.2021 - 01.2023
Plan and coordinate program activities such as meetings, web-based seminars, and conference calls with other industry stakeholders, academia, and government entities to further organization's mission objective
Improved success of program by making proactive adjustments to operations creating member retention rate of 75%
Developed digital membership program from ground up, laying out framework and defining roles as it relates to Cyber Security Council.
Oversee sponsored research projects and initiatives to ensure projects are on track for successful delivery
Develop and copy edit clear, concise, and actionable industry reports for CTSRP (Cyber Security Council)
Attend industry meetings, conferences, and zoom calls, on behalf of Chief Technology Officer.
Operations Manager
Genentech, Inc
Washington, DC
07.2017 - 11.2021
Crafted 50 presentations for Executive speaking events. Produced accurate talking points updated spreadsheets, and
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines by 40%.
Coordinated travel schedules, both domestic and international, preparing detailed itinerary prior to departure
Prepare and submit accurate expense reports for leaders and reconcile statements
Serve as central point of contact for administrative inquiries
Draft PowerPoint presentations and other business documents
Assist with office management duties as needed
Facilities Management:
Ensure all office equipment is operational and technology upgraded as needed
Purchase and track/maintain inventory of office equipment and supplies
Coordinate building access and parking access with Building Security
Coordinate and manage office moves, and renovations as needed
Vendor Management:
Negotiate contracts for services, hold vendors accountable to quality of service provided, process invoices and payments including addressing any discrepancies
Chief of Staff
Greenstone Marble & Granite
Reston, VA
09.2015 - 07.2017
Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
Performed financial and managerial analyses to evaluate data and make recommendations, prepared financial reports, and projections, and conducted presentations
Supervised staff and vendor relations, and participated in hiring, training, and performance evaluations to establish and enforce policies and procedures for business functions.
Maintained primary relationship accountability for clients, overall servicing responsibility, and client satisfaction to maximize profitability of client relationships.
Optimized organizational systems for payment collections, AP/AR, deposits, recordkeeping, and operations budgets of $100k.
Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables
Operations Manager - Corporate Government Affairs
Cablevision
Washington, DC
06.2013 - 09.2015
Served as liaison for meetings with FCC, Capitol Hill Congressman, Senators and government agencies.
Managed office moves, furniture liquidation, and coordinated new space and IT technology for new location.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Identified procedure or process changes required to improve performance and productivity. Managed administrative staff to increase productivity by 40%
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Introduced new methods, practices and systems to reduce turnaround time.
Special Events Manager- President and Executive Vice President
Marina Maher Communications
New York, NY
12.2010 - 06.2013
Managed administrative logistics of events planning, event booking, and event promotions.
Managed domestic and international travel for executives, organized and planned diverse itineraries
Served as lead researcher sighting competitors, and potential acquisitions, submitted briefing to executives weekly
Developed and managed client media tracking and social media engagement
Served as key creator of presentations for new business pitches
Regularly planned corporate meetings, conferences, logistics, and special events with $5 to $20K budgets
Negotiated favorable terms and pricing agreements with venues, vendors, and service providers for special events, saving at least $30K annually.
Education
Doctor of Ministry - Organizational Leadership/ Ministry
Isaiah University
Orlando, FL
08.2014
Master of Arts - Worship & Arts
Isaiah University
Orlando, FL
06.2012
Bachelor of Arts - Biblical Studies
Isaiah University
Orlando, FL
05.2010
Professional Certification, Events Management -
George Washington University
Washington, DC
01.1999
Associates of Arts Degree - Fashion Design
Bauder College
Atlanta, GA
06.1986
Skills
Digital Content Development
Strategic Planning
Business Correspondence
Program Leadership
Employee Coaching and Motivation
Contract Development and Management
Product Development Budgeting
Planning and Prioritization
Meeting and Conference Planning
Social Media Content Creation
Microsoft Office Suite, Slack, Trello, OneNote, Sales Force Software, SharePoint, Google Docs, Quick books, Microsoft Project, Recruiting
Certification
Certified Business Coach
Events Management Certification, George Washington University
Timeline
Marketing and Sales Manager
Mission Square Retirement
01.2023 - Current
Program Administrator
NMFTA, National Motor Freight Traffic Association
11.2021 - 01.2023
Operations Manager
Genentech, Inc
07.2017 - 11.2021
Chief of Staff
Greenstone Marble & Granite
09.2015 - 07.2017
Operations Manager - Corporate Government Affairs
Cablevision
06.2013 - 09.2015
Special Events Manager- President and Executive Vice President
Marina Maher Communications
12.2010 - 06.2013
Doctor of Ministry - Organizational Leadership/ Ministry
Isaiah University
Master of Arts - Worship & Arts
Isaiah University
Bachelor of Arts - Biblical Studies
Isaiah University
Professional Certification, Events Management -
George Washington University
Associates of Arts Degree - Fashion Design
Bauder College
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