ANGELA R. JORDAN

• Oversee CEA’s Legal Services Department program under the direction of the General Counsel
• Participate in Hiring Committees
• Maintain and process staff attorneys’ time and expenses into the billing system and transmit data monthly to the
• National Education Association to effect funding reimbursement
• Process insurance claims with the National Education Association Educators Employment Liability Insurance plan
• Monthly review and reconcile the legal general ledger and budget
• Attend Committee Meetings and generate minutes and agendas
• Prepare for and participate in annual audits
• Prepare correspondence, minutes, memorandums, and reports for the General Counsel
• Draft confidential communications, legal memorandums, and corporate documents
• Maintain confidential Association documents, communications, and files for General Counsel
• Prepare pamphlets, brochures, newsletters
• Maintain calendar, inbox, and handle travel arrangements for General Counsel
• Communicate with public, private, and governmental agencies
• Respond to member, local and state leader, and field staff inquiries and requests

• Oversee and manage all office operations including banking, vendor relationships, and payroll
• Manage all office finance including billing, A/R, and A/P
• Manage monthly client billing
• Ensure that all fees and costs on invoices comply with client billing guidelines
• Generate client e-bills and submit through various e-billing systems including Legal Tracker and TyMetrix
• Manage expense reports and credit card reconciliation
• Conduct a variety of administrative duties, including mail sorting, postage, answering phone, scanning, filing, and general organization, to ensure smooth daily office operations
• Calendar management for office
• Legal support for four attorneys in multiple practice areas
• Draft and file legal pleadings using ICCES, CM/ECF and other e-fiing systems
• Manage trial preparations through litigation and attend same
• Arrange and coordinate service of process for various documents to process servers
• Docket and calculate state and federal deadlines/trigger dates for accurate case management
• Assist with creation of presentation materials
• Event planning

• Provide 24/7 administrative and personal support to extremely busy founder and Group CEO
• Interact and coordinate with company’s Board of Directors and Senior Management Team
• Create and manage office systems, processes, and procedures
• Attend and take notes and action items at various management and client meetings
• Organize and maintain complex personal and professional calendars
• Screen phone calls, inquiries, and requests
• Manage multiple inboxes and calendars
• Arrange complex, luxury travel, visas, transfers, and accommodations including organizing professional and social appointments
• Conduct necessary client research and communicate information
• Produce documents, briefing papers, reports and presentations as needed
• Liaise and manage home vendors and suppliers
• Recruit, hire, train, and advise household staff
• Attend marketing meetings and conferences to further business development opportunities

• Manage billing, A/R, and A/P
• Assist with office banking needs, including deposits and petty cash management
• Assist in tax return due date tracking and processing with practice management software
• Assist with expense reports and credit card reconciliation
• Manage office vendor relationships
• Oversee office operations
• Calendar management for office and principals
• Management of client portal system
• Interface with clients and client service providers to solve problems and answer questions
• Assist with creation of presentation materials
• Event planning

• Prepare analyses of billing information to assist timekeepers in developing fee arrangement proposals
• Review and analyze client fee arrangements and Outside Counsel Billing Guidelines to ensure billing is set up accordingly
• Manage client set-up on appropriate electronic billing software including CounselLink and Serengeti
• Manage receivables for the Firm’s top shareholder attorneys and largest clients
• Analysis and collection of aged account receivables
• Preparation, analysis, and implementation of monthly and annual budgets
• Continual monitoring, identification, and resolution of rejected electronic submissions
• Consult with various colleagues regarding client account status, conflict checks, billing procedures, entry transfers, flat fee arrangements and new implementations for electronic billing
• Maintain multiple reporting schedules to provide up to date figures of monthly client account accruals
• Perform client account reconciliations on a matter level
• Review inactive client matters and determine if a particular matter should remain open or closed
• Work with the accounts receivable & collections departments to identify miscellaneous payments, past due balances, payment application, and account adjustments

• Review and analyze client account receivable, on account fees and aged work on a daily basis to minimize cash cycle
• Serve as backup Office Administrator
• Hire, train, and supervise Legal Intake Coordinator
• Assist in recruiting and on-boarding of all new hires
• Work closely with billing timekeepers to determine and implement client fee arrangements
• Travel to meet and train with high level clients
• Extensive client contact regarding solutions to ongoing billing issues
• Persistence and judgment used to manage various projects simultaneously
• Prepare for and attend trial and hearings, both in and out of state
• Attend and assist at marketing and attorney conferences
• Manage calendar, expenses, and travel for Managing Partner
• Coordinate and process phone calls, scheduling, and related communications, time management and follow up
• Manage flow, routing and filing of incoming documents and correspondence from clients, associates, and others; reviewed and determined appropriate action

• Prepare analyses of billing information to assist timekeepers in developing fee arrangement proposals
• Review and analyze client fee arrangements and Outside Counsel Billing Guidelines to ensure billing is set up accordingly
• Manage client set-up on appropriate electronic billing software including CounselLink and Serengeti
• Manage receivables for the Firm’s top shareholder attorneys and largest clients
• Analysis and collection of aged account receivables
• Preparation, analysis, and implementation of monthly and annual budgets
• Continual monitoring, identification, and resolution of rejected electronic submissions
• Consult with various colleagues regarding client account status, conflict checks, billing procedures, entry transfers, flat fee arrangements and new implementations for electronic billing
• Maintain multiple reporting schedules to provide up to date figures of monthly client account accruals
• Perform client account reconciliations on a matter level
• Review inactive client matters and determine if a particular matter should remain open or closed
• Work with the accounts receivable & collections departments to identify miscellaneous payments, past due balances, payment application, and account adjustments 1
• Hired by Office Manager from Lovells at Jackson Lewis
• Review and analyze client account receivable, on account fees and aged work on a daily basis to minimize cash cycle
• Serve as backup Office Administrator
• Hire, train, and supervise Legal Intake Coordinator
• Assist in recruiting and on-boarding of all new hires
• Work closely with billing timekeepers to determine and implement client fee arrangements
• Travel to meet and train with high level clients
• Extensive client contact regarding solutions to ongoing billing issues
• Persistence and judgment used to manage various projects simultaneously
• Prepare for and attend trial and hearings, both in and out of state
• Attend and assist at marketing and attorney conferences
• Manage calendar, expenses, and travel for Managing Partner
• Coordinate and process phone calls, scheduling, and related communications, time management and follow up
• Manage flow, routing and filing of incoming documents and correspondence from clients, associates, and others; reviewed and determined appropriate action

• Managed calendar, expenses, and travel for one partner, four associates, and two paralegals
• Coordinated and processed phone calls, scheduling, and related communications, time management and follow up
• Managed flow, routing and filing of incoming documents and correspondence from clients, associates, and others; reviewed and determined appropriate action
• File legal pleadings through CM/ECF
• Screened telephone calls, scheduled conference calls and meetings
• Managed all coverage aspects for multiple arbitrations and hearing in Chicago and Philadelphia