ANGELA R. MARTIN
Euless,TX
Summary
Hands-on Project Manager and Scrum Master recognized for flawless execution and finding solutions to complex problems and meeting deadlines. With over a decade of experience, excelling in Agile methodologies and SDLC enhancement, a professional that's recognized for expertise in completing projects on time, within budget, with good quality. A JIRA enthusiast, skilled in fostering high-performing teams through empowerment and accountability. Adept in program administration and versatile technical proficiency across various platforms.
Overview
18
18
years of professional experience
1
1
Certification
Work History
SR. IT PM/SCRUM MASTER
BEYONDSOFT CONSULTING INC.
Bellevue , WA (Remote)
11.2020 - 03.2024
- Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos and other Scrum-related meetings. Conducted risk analysis activities to identify potential issues that could impede progress. Developed and maintained a product backlog according to business priorities
- Coordinated with stakeholders, customers, vendors, product owners and team members, establishing clear communication channels with all involved in the project and product lifecycle. Created weekly executive status reports and held weekly meetings to deliver the information
- Tracked and reported on project progress using burn down charts, velocity tracking and other metrics. Technical expertise in tasks including data tagging, authoring, validations, bug fixes, data tracking, and code updates for mobile and .com platforms
- Managed large-scale IT projects from conception to completion, ensuring all deadlines were met. Managed no less than 3 projects at a time verseeing executive reporting, proposal preparation, presentation, budget management, and capacity allocation
- Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
- Provided technical guidance and support on software development lifecycle processes such as requirements gathering, design, coding, testing and deployment.
- Closed 20+ successful projects, recognized with two prestigious awards (May 2021, July 2022)
SR. IT PM/SCRUM MASTER
AMERICAN AIRLINES
Fort Worth, TX
01.2019 - 07.2020
- Fostered a culture of accountability, ownership, and continuous improvement, overseeing user story creation and ensuring seamless execution of application projects, maintenance updates, and new feature development
- Managed all Scrum ceremonies, KPI goals, and sprint objectives, serving as a vital intermediary between business and technology teams
- Transitioned a diverse team of 11 App Developers, QA Analysts, and Tech Leads as their Scrum Master from waterfall to Agile.
- Developed project plans and timelines, assigning tasks to team members and tracking progress
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
PROJECT MANAGER, AVP
JP MORGAN CHASE
Plano, TX
02.2015 - 01.2019
- Exercised resource, capacity, and budget management, ensuring projects are executed efficiently and within financial constraints. Managed large-scale IT projects from conception to completion, ensuring all deadlines were met
- Pioneered the successful implementation of Agile methodology in the department, showcasing a forward-thinking approach to project management
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams
BUSINESS ANALYST
JP MORGAN CHASE
Plano, TX
12.2013 - 02.2015
- Conducted market research to identify potential opportunities for new product development
- Provided guidance on software design principles, coding standards, best practices, techniques, methods and toolsets used in the development lifecycle process
- Identified gaps between current state and desired future state operations
- Performed cost-benefit analysis of proposed changes to business processes.
OPERATIONS MANAGER
JP MORGAN CHASE
Plano, TX
07.2011 - 12.2013
- Oversight of multiple teams comprising Underwriting Analysts and Managers. Conducted regular status reporting and provided updates in daily meetings with SVP and EVP
- Monitored and improved efficiency of processes, team performance, and customer service
- Accountable for onboarding, training on new products/services, staff development, and ensuring compliance with regulatory mandates
- Pioneered ongoing process enhancements to boost productivity, efficiency, and quality standards
TEAM LEAD
AMERICAN HOME MORTGAGE SRVC.
Irving, TX
01.2008 - 07.2011
- Maintained team performance in line with Key Performance Indicators (KPIs) on a consistent basis
- Conducted monthly individual reviews with team members to assess performance statistics
- Led a team of 15 pre-foreclosure specialists, conducting monthly performance reviews for each member
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
IMMINENT DEFAULT ANALYST
JP MORGAN CHASE
11.2007 - 01.2008
LOAN OFFICER
BANK OF AMERICA
12.2005 - 12.2007
Education
Bachelor of Science - Marketing
Jackson State University
07.2006
Skills
- Problem Solving
- Meeting Facilitation and Leadership Presentation
- Agile Frameworks and SDLC Development
- Team Development
- Client and Vendor Engagement
- JIRA/Confluence/CA Rally (10 years)
- MS Excel, PowerPoint, Visio, Word, Project
- Portfolio Management
- Stakeholder Management and Executive Reporting
- Requirements Gathering
- Training and Mentoring
- Program, Product, and Project Management (Advanced Certifications)
- Project Estimation
- Cross-Functional Team Leadership
Certification
- Project Manager Professional (PMP), PMI Institute
- Advanced Certified Scrum Product Owner (A-CSPO), Scrum Alliance
- Agile Certified Practitioner (PMI-ACP), PMI Institute
- Professional Scrum Master (PSMI), Scrum.Org
- SAFe 5 Agilist (SAFe), Scaled Agile
- Azure Fundamentals Certification, Microsoft, August 2023
Timeline
SR. IT PM/SCRUM MASTER
BEYONDSOFT CONSULTING INC.
11.2020 - 03.2024
SR. IT PM/SCRUM MASTER
AMERICAN AIRLINES
01.2019 - 07.2020
PROJECT MANAGER, AVP
JP MORGAN CHASE
02.2015 - 01.2019
BUSINESS ANALYST
JP MORGAN CHASE
12.2013 - 02.2015
OPERATIONS MANAGER
JP MORGAN CHASE
07.2011 - 12.2013
TEAM LEAD
AMERICAN HOME MORTGAGE SRVC.
01.2008 - 07.2011
IMMINENT DEFAULT ANALYST
JP MORGAN CHASE
11.2007 - 01.2008
LOAN OFFICER
BANK OF AMERICA
12.2005 - 12.2007
Bachelor of Science - Marketing
Jackson State University
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