Summary
Work History
Education
Skills
Timeline
Generic

Angelar Williams

Jacksonville,FL

Summary

Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.

Work History

Data Entry/Login Clerk

Optimal Billing Services
Jacksonville, Florida
2006 - 11.2007
  • Duties included inputting patient names, accounts and medical record numbers into billing system, Reconcile log sheet to billing system information
  • Perform other tasks as requested by supervisor.
  • Organized and maintained filing systems for confidential documents.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Provided excellent customer service to ensure satisfaction.
  • Performed data entry tasks to update customer accounts records.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Processed customer orders promptly and accurately.
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Communicated with customers and employees to answer questions or explain information.
  • Supported office clerical functions using word processing and other software, email and office machines.

Claims Service Technician I

Humana
Jacksonville, Florida
1999 - 2001
  • Duties: Responsible for the timely and accurate processing of all claims accepted via Optical Scanning
  • Entry of claims, that cannot be scanned and sourced, required documents
  • Worked in a production-based environment, which involves implementing all formats and procedures relevant to optical scanning.

Mortgage Processor

Home side Lending Mortgage Company
Jacksonville, Florida
1998 - 2002
  • Entered the FHA and VA loan data completed by the underwriters into the computer system for the final document processing center to complete the closings and post closings of the loan.
  • Reviewed loan applications and supporting documentation to ensure accuracy of data.
  • Processed loan modifications according to investor guidelines.
  • Prepared closing documents for review by underwriter or manager.
  • Maintained communication with borrowers to ensure timely submission of required documents.
  • Reviewed post-closing documents for accuracy before submitting them to investors and insurers.
  • Researched and resolved discrepancies related to the loan application process.
  • Assisted in the preparation of mortgage packages for investors and insurers.
  • Provided guidance to customers regarding mortgage products and procedures.

Mortgage Processor

Bank of America
Jacksonville, Florida
2003 - 2005
  • Entered data from FHA and VA mortgage loans into the computer system in a timely manner
  • Forwarded the copied documents to the underwriters
  • Provided excellent customer service by answering any questions or concerns from the clients regarding the processing of their loan.

Quality Assurance Specialist

KFORCE TEMPORARY AGENCY
Jacksonville, Florida
2006 - 2007
  • Researched pre - existing conditions for purpose of pre-qualifying for health insurance reimbursement
  • Data entry electronically submitted pre - certifications
  • Multi-tasked using several computer applications while working in a fast-paced environment
  • I reconciled paper reports to data in Aetna systems
  • I occasionally made outbound calls to providers and customers for the purpose of obtaining additional information on claims.

Medical Insurance Specialist

McKesson
Jacksonville, Florida
2007 - 2008
  • In a data entry environment performed functions related to coding, of emergency room visits
  • Verified information concerning patient accounts
  • Input medically pertinent information via Optical Scanning and processed charts in a timely manner; concentrating on quality
  • Accurately entered patient data and client information into the system, to enable it to be released to coding
  • Worked in a production-based environment.

Data Management Specialist

MMR of Team Health
Jacksonville, Florida
2008 - 2010
  • Responsible for logging, entering, maintaining, and proofing batches of medical records received from facilities, to include the entry of demographic information, CPT, ICD-9 and HCPC codes, as necessary, and in addition, distribution of required information back to the facility
  • Ensure timely and accurate entry of data and turnaround of codes to client based on contractual commitments.

Service Associate II

First Coast Service Options
Jacksonville, Florida
2011 - 2012
  • Providing excellent customer service to our customers by, Accurately examining, interpreting and entering claims, resolve edits and first/second level suspense utilizing the Medicare B claims processing system
  • Perform necessary research and effectively make decisions to properly adjudicate claims utilizing processing manual
  • Identify and communicate problems relevant to the claims processing system and the processing manual and/ or guidelines
  • Communicate effectively with customers and providers
  • Adhere to all established standard operating procedures
  • Support continuous improvement by identifying process improvements and/or quality enhancements, Support the team environment
  • Perform other duties, as the supervisor may deem necessary.

Education

HEALTHCARE REIMBURSEMENT -

Virginia College of Jacksonville
03.2012

Medical Coding and Billing -

Florida Metropolitan University
04.2007

Data Entry Operations -

Florida Community College
12.1995

Medical Office Management -

Concorde Career Institute
12.1990

Skills

  • Medical Terminology
  • CMS-1500 Insurance Claim Form
  • CPT Coding
  • Medical Management
  • ICD9-CM Coding
  • Insurance Billing
  • Collection Letters
  • 3RD Party Reimbursement
  • Procedure Posting
  • Medical Billing
  • Problem-Solving Skills
  • HIPPA Certified
  • 60 WPM/ 10- Key
  • Windows 2000 /2007
  • Medical Office Procedures
  • Customer Service
  • EOB interpretation
  • Microsoft Office
  • Diagnostic Documentation
  • UB-92 Forms
  • Medical Law Ethics
  • EDI Medicaid submission
  • Medicaid eligibility verification
  • Insurance Filing

Timeline

Data Entry/Login Clerk

Optimal Billing Services
2006 - 11.2007

Claims Service Technician I

Humana
1999 - 2001

Mortgage Processor

Home side Lending Mortgage Company
1998 - 2002

Mortgage Processor

Bank of America
2003 - 2005

Quality Assurance Specialist

KFORCE TEMPORARY AGENCY
2006 - 2007

Medical Insurance Specialist

McKesson
2007 - 2008

Data Management Specialist

MMR of Team Health
2008 - 2010

Service Associate II

First Coast Service Options
2011 - 2012

HEALTHCARE REIMBURSEMENT -

Virginia College of Jacksonville

Medical Coding and Billing -

Florida Metropolitan University

Data Entry Operations -

Florida Community College

Medical Office Management -

Concorde Career Institute
Angelar Williams