ANGELA M. RESTIVO

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Maintained thorough and current knowledge of medical device products, competitive offerings and market developments to capitalize on growth and expansion opportunities.
• Met with physicians, directors and healthcare executives to successfully sell medical devices.
• Cemented relationships with key providers through regular contact and unparalleled support.

• Performed 10-20 sessions per week and designed long-term care programs for return customers.
• Created marketing advertisements to increase awareness of services and boost sales.
• Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
• Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
• Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Restored proper flow of body's internal energy through Shiatsu techniques, improving activity of nervous system, hormonal balance and cardiovascular and lymphatic circulation.
• Grew sales with great work ethic, individualized beauty care plans and positive attitude.

• Developed and implemented effective sales strategies and sold over $500k of aesthetic device equipment
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Closed out cash register and prepared cashier report at close of business.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Served high customer volumes during special events, nights, and weekends.

• 750 hours of bodywork and didactic
• 3.9 GPA
• Awarded first team All-American for Lacrosse in NJCAA. Ranked 3rd player Nationally.

Learned Traditional Chinese Medicine and Five Element theory and protocol.

Certified in skills of Tui Na, Acupressure Jin Shin, and Shiatsu massage techniques

Certified in Theta healing techniques for emotional coaching consultations and protocol for one on one client sessions

-Certified in Breathwork techniques for neurological balancing

-Group and individual classes executed for energy pathway integrative meditation by Qigong movement techniques