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Angela Robin Thornton
Deatsville
Summary
Certified Forklift Driver with expertise in safe material handling and warehouse operations. Proven ability to train staff and enhance team performance while ensuring compliance with safety regulations.
Overview
28
28
years of professional experience
Work History
Lead/Certified Forklift Driver
Madix
Eclectic, AL
07.2018 - Current
- Operated forklifts safely to transport materials across warehouse efficiently.
- Conducted regular inspections and maintenance on forklift equipment to ensure optimal performance.
- Trained new employees on safe forklift operation and warehouse procedures, enhancing team competency.
- Collaborated with inventory management team to maintain accurate stock levels and reduce discrepancies.
Cashier Clerk
Turner Oil & Gas
Wetumpka, AL
05.2016 - 03.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and performed daily reconciliations.
- Assisted customers with inquiries, providing product knowledge and support.
- Trained new staff on operational procedures and best practices for service.
- Implemented workflow improvements to enhance checkout efficiency and reduce wait times.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Manager/Troubleshooter
McDonalds
Port Richey, FL
03.2003 - 02.2006
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Implemented training programs to enhance staff performance and operational excellence.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Led team meetings to communicate goals, expectations, and feedback for continuous improvement.
- Fostered a positive work environment by promoting teamwork and open communication among staff.
- Ensured compliance with health and safety regulations through regular audits and staff training initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Owner/Operator
Robin Thornton Dairy
Doerun, GA
06.1998 - 05.2003
- Managed daily operations of dairy production, ensuring quality and compliance with health standards.
- Oversaw maintenance of equipment to optimize performance and minimize downtime.
- Implemented inventory management systems to streamline supply chain processes.
- Trained and mentored new staff on operational procedures and safety practices.
- Managed day-to-day business operations.
Education
High School Diploma -
Illinois Valley High School
Cave Junction, OR06-1985
Skills
- Forklift operation expertise
- Strong communication skills
- Load handling proficiency
- Loading dock procedures
- Continuous learning mindset
- Basic computer literacy
- Workplace cleanliness maintenance
- Stress tolerance
- OSHA regulations
- Warehouse safety compliance
- Shipping and receiving coordination
- Teamwork and collaboration
- Team player
- Problem-solving
- Safe driver
- Punctual and reliable
- Warehouse safety
- Verbal and written communication
- Material handling
- Warehouse operations
- Customer Service-oriented
Timeline
Lead/Certified Forklift Driver
Madix
07.2018 - Current
Cashier Clerk
Turner Oil & Gas
05.2016 - 03.2021
Manager/Troubleshooter
McDonalds
03.2003 - 02.2006
Owner/Operator
Robin Thornton Dairy
06.1998 - 05.2003
High School Diploma -
Illinois Valley High School