Angela Rollins Folger
Orlando,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Medication Safety Officer
Nemours Children’s Hospital, Florida
01.2024 - 04.2024
- Responsible for all medication safety events across Nemours Florida
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Worked towards implementation of Just Culture across the Nemours enterprise
- Projects included improvement in medication reconciliation, standards around nursing scope of practice, participation in SPS work to reduce medication acute kidney injury, and implementation of anesthesia barcode medication administration in the operating room.
Director of Pharmacy
Nemours Children’s Hospital, Florida
01.2015 - 01.2023
- Manage day-to-day activities of the department including ensuring compliance with standard processes and managing approximately 55 direct reports including operations manager, business manager, clinical pharmacy manager, clinical specialists, clinical pharmacists, lead technicians, and certified technicians
- Serve as the consultant pharmacist of record for all hospital pharmacy licensesEstablished strong relationships with healthcare providers to facilitate timely communication regarding medication-related concerns or issues affecting patient care outcomes.
- Improved patient outcomes by developing and implementing comprehensive pharmacy programs and services.
- Fostered a culture of continuous improvement, leading quality assurance efforts to identify areas for operational enhancement.
- Submitted a plan to restructure the department including reallocating resources to better match job roles and create ownership, modifying job descriptions as needed, and creating a hiring plan
- Successfully prepared and guided the Department of Pharmacy through three Joint Commission accreditation survey with only one finding related to medication management standards
- Working with nursing and physician leadership on achieving our Mission Zero objective of zero harm related to medication errors, specifically focusing on creating standardized processes in the pharmacy, reducing medication delays, strengthening chemotherapy processes, and improving accuracy of medication reconciliation
- Participated in and sponsored multi-day continuous improvement projects with nursing administration related to improving the bedside cart processes from a patient safety perspective as well as pharmacy efficiency standpoint
- Worked with Nemours Health Informatics to implement additional bar-coding technology in the pharmacy on preparation and dispensing to reduce medication errors and on delivery to improve visibility for pharmacy and nursing on when and where medications were delivered
- Successfully completed two pharmacy construction project while operating in existing spaces to ensure compliance with new USP 797 and USP 800 regulatory standards
- Implemented 340B in the mixed use setting in FY 2016 and in the contract pharmacy setting in FY 2017 to reduce costs specifically related to infusion center care and increase our ability to continue care for our low income and underinsured populations
- Working with finance, authorization, and our infusion center team to streamline infusion center medication procurement and billing process
- Worked with Nemours Health Informatics to update the pharmacy charge master, resulting in approximately $5 million dollars in increased charges for 2016
- Successfully received approval to implement hospital-based retail and specialty pharmacy
- Worked with managed care and finance to develop a process to buy and bill high dollar drugs including gene therapy for our large Spinal Muscular Atrophy (SMA) population
- Converted on-site clinics to hospital outpatient departments to make them 340B eligible and working on converting 1717, Winter Garden, and Lake Mary to extend 340B benefit to more patients
- Initiated robust contract pharmacy network that is expected to generate $2.5 million of revenue in 2023
- Initiated proposal for implementation of Just Culture first for NCH, FL but then expanded to the enterprise
Clinical Pharmacy Specialist
Nemours Children’s Hospital, Florida
01.2013 - 01.2015
- Reviews, interprets, and verifies medication orders for accuracy using sound principles. Accounts for the pharmacology of the drug, pharmacodynamic and pharmacokinetic variations in drug absorption, distribution, metabolism and elimination with responsibility for establishing and continually improving the delivery of pharmaceutical care to patients within areas of direct responsibility (hematology/oncology and antimicrobial stewardship) and assisting others in the department with the same.
- Consults, educates and works cooperatively with internal customers (e.g. members of the pharmacy staff, medical staff, clinical staff, research staff, nursing staff, and informatics staff) concerning information on medications, therapeutic evaluations, and drug protocols. Develops and provides drug information material. Meets and/or coordinates with medical and/or personnel to resolve problems related to Hematology/Oncology Clinical Pharmacy Services.
- Provides specialized pharmaceutical services to improve drug usage and therapeutic outcomes including advising physicians and practitioners on issues concerning drug therapy in hospital and clinic settings, the inherent toxicity of drugs, drug-drug, drug-food interactions and side effects, as well as assisting in the prescribing of appropriate doses.
- Assists the Director of Pharmacy in maintaining compliance with Joint Commission and other regulatory standards. Assists in the development and maintenance of Hematology/Oncology and Antimicrobial Stewardship performance measures, reports and statistics. Effects change as needed to improve services provided and assures compliance with regulatory requirements and protocols.
- Responsible for the development of staff training programs regarding hematology/oncology procedures. Trains Pharmacy personnel in the verification, preparation of these agents, labeling, appropriate recordkeeping and dispensing.
- Provides clinical support for multidisciplinary committees, including the Pharmacy and Therapeutics Committee, through the development of materials to support clinical evaluation of drugs, procedures, and processes including the coordination and reporting of adverse drug reaction reporting, pharmacist interventions and other quality initiatives, within areas of direct responsibility.
- Participates in policy, procedure, and order set development for the hematology/oncology population and antimicrobial stewardship.
- Served as the Interim Operations Manager for the Pharmacy Department from March 2015 to October 2015.
Clinical Pharmacy Manager
Nemours Children’s Hospital, Florida
01.2011 - 01.2013
- Plan, organize, manage, and communicate effectively department clinical activities. Develop goals and objectives, establish and implement policies, procedures, and protocols for Pharmacy Departmental operation.
- Participate in departmental strategic planning. Develop, plan, organize, and determine operations and services to obtain objectives within budget in accordance with overall health system needs.
- Consult, educate and work cooperatively with members of the medical staff and related staff concerning information on medications, therapeutic evaluations, and procedures; develop and provide drug information material; meet and/or coordinate with professional staff to resolve problems related to Clinical Pharmacy Services. • Maintain a clinical practice, including performing both verbal and documented pharmacotherapy, pharmacokinetic, and nutritional support consultations with physicians and other healthcare providers.
- Provide clinical support for multidisciplinary committees, including the Pharmacy and Therapeutics Committee, through the development of materials to support clinical evaluation of drugs, procedures, and processes including the coordination and reporting of adverse drug reaction reporting, pharmacist interventions and other quality initiatives, the medication use evaluation program, and the activities of the investigational drug service assuring compliance with protocols.
- Develop standards of performance, monitor and supervise decentralized clinical staff. Responsible for the coordination of staff development. Evaluate performance, monitor and supervise decentralized clinical staff to ensure that clinical services are provided with sufficient scope and coverage to meet the requirements/needs of the patient population and community served.
Clinical Coordinator, Pharmacy Services
Arnold Palmer Medical Center
01.2009 - 01.2011
- Manage and facilitate projects for ten clinical specialists
- Participate in medication safety and performance improvement initiatives on both site-specific and corporate levels.
- Manage and plan for ongoing drug shortages.
- Precept the longitudinal practice management experience for PGY-2 pediatric pharmacy resident.
- Lead recruitment efforts for additional clinical staff and participate in ongoing recruitment effort for all other pharmacy staff.
- Participate in patient care rounds in areas of need depending on staffing and make pharmacotherapy recommendations as appropriate
Clinical Pharmacy Specialist
Arnold Palmer Medical Center
01.2007 - 01.2011
- Facilitate policy and order set revision and creation for the pediatric emergency department
- Respond to trauma alerts and medical codes in the pediatric emergency department.
- Attend daily rounds with pediatric infectious disease attendings and make pharmacotherapy recommendations as appropriate.
- Precept pharmacy students and PGY-1 and PGY-2 pharmacy residents.
- Teach nurses and medical staff as opportunities arise, including annual clinical review and noon conference.
Education
Pharmacy Leadership Academy Certificate -
American Society of Health System Pharmacists
2018
PGY-2 Pediatric Pharmacy Practice Residency -
University of The Sciences in Philadelphia/Philadelphia College of Pharmacy
2007
PGY-1 Pharmacy Practice Residency -
Thomas Jefferson University Hospital
Philadelphia, PA2006
Doctor of Pharmacy With Honors -
University of North Carolina, Chapel Hill
2005
Skills
- Strategic Planning
- Budgeting and finance
- Process Improvement
- Pharmacy Workflow Optimization
- Patient Safety
- Pharmaceutical Care
- Formulary management
- Pharmacy Revenue Generation
- Pharmacy technology
- Project Oversight
Professional Licenses
- Registered Pharmacist Florida (PS 42765)
- Registered Consultant Pharmacist Florida (PU 7767)
References
Available upon request
Timeline
Medication Safety Officer
Nemours Children’s Hospital, Florida
01.2024 - 04.2024
Director of Pharmacy
Nemours Children’s Hospital, Florida
01.2015 - 01.2023
Clinical Pharmacy Specialist
Nemours Children’s Hospital, Florida
01.2013 - 01.2015
Clinical Pharmacy Manager
Nemours Children’s Hospital, Florida
01.2011 - 01.2013
Clinical Coordinator, Pharmacy Services
Arnold Palmer Medical Center
01.2009 - 01.2011
Clinical Pharmacy Specialist
Arnold Palmer Medical Center
01.2007 - 01.2011
Pharmacy Leadership Academy Certificate -
American Society of Health System Pharmacists
PGY-2 Pediatric Pharmacy Practice Residency -
University of The Sciences in Philadelphia/Philadelphia College of Pharmacy
PGY-1 Pharmacy Practice Residency -
Thomas Jefferson University Hospital
Doctor of Pharmacy With Honors -
University of North Carolina, Chapel Hill
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