Angela Rose DelRossi
Austin
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
12
12
years of professional experience
Work History
General Manager and Event Coordinator
Quack's 43rd Street Bakery
Austin, TX
01.2020 - Current
- Oversaw daily operations of both FOH and bar: including scheduling, inventory, staff meetings, hiring and training.
- Developed and implemented strategies to increase sales and profitability. Including an in-house syrup program.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Coordinated an average of 300+ events a year ranging from live music to weekly events to private buy-outs,
- Sole creator of coffee and liquor specials.
Client Service Coordinator
Banfield Animal Hospital
Austin, TX
09.2020 - 09.2021
- Managed appointment scheduling, ensuring proper workflow for veterinary staff and timely care for pets.
- Coordinated client communications to enhance service experience and improve client satisfaction.
- Oversaw a team of 10 plus employees during the onset on Covid. Helped with procedure changes.
Inventory Specialist
Kendra Scott
Austin, TX
10.2014 - 09.2019
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Coordinated regular cycle counts and audits to ensure accuracy of inventory records.
- Additionally- hand made jewelry to sell on the website. Organized special events and charity drives.
Skills
- Leadership and team building
- Customer relations
- Employee scheduling
- Staff motivation
Timeline
Client Service Coordinator
Banfield Animal Hospital
09.2020 - 09.2021
General Manager and Event Coordinator
Quack's 43rd Street Bakery
01.2020 - Current
Inventory Specialist
Kendra Scott
10.2014 - 09.2019