Angela Scott

I have homeschooled three young men and a daughter through graduation. I have fed, loved, and supported them through the ups and downs of life.

• Received and sorted through inventory.
• Processed that inventory in a timely manner so that our customers get their items moved quickly.
• Kept the store organized and looking sharp, designed displays and kept the store clean.
• Opened and closed the store.
• Entered each item received into the computer system, researched appropriate pricing, and created labels for them to go out on the floor.
• Managed time efficiently in order to complete all tasks within a timely manner.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.

• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Communicated clearly with employees to keep everyone on same page and working toward established business goals.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.