Angela Taylor Hutchins
Mooresboro,NC
Summary
Dynamic leader with a proven track record at Carolina Reserve of Hendersonville, enhancing operational management and resident care through effective team management and process improvements. Excelled in conducting assessments and developing care plans, significantly improving resident satisfaction. Skilled in both strategic oversight and fostering strong team dynamics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Resident Care Director
Carolina Reserve of Hendersonville
Hendersonville, North Carolina
01.2023 - Current
- Maintained records management system to process personnel information and produce reports.
- Recruited, hired and trained new medical and facility staff.
- Oversaw the daily operations of a large residential care facility, ensuring the highest level of care and support for residents
- Developed and implemented comprehensive resident care plans, tailored to individual needs and preferences
- Implemented quality assurance programs to monitor and improve the delivery of resident care services
- Maintained accurate records of resident health assessments, medications administered, and any changes in condition or behavior
- Ensured compliance with all regulatory requirements related to resident care standards and safety protocols
- Led regular staff meetings to communicate updates on policies, procedures, and best practices in resident care
- Developed strong relationships with residents families by providing regular communication regarding their loved ones well-being and progress
- Collaborated with interdisciplinary teams including nurses, therapists, social workers, and dieticians to provide holistic care for residents physical, emotional, and social needs
- Mentored new hires providing them with necessary skills required for effective resident care
- Conducted regular audits on medication storage areas ensuring compliance with safety regulations
- Developed and maintained relationships with external healthcare providers, ensuring seamless coordination of services for residents
- Participated in community outreach programs to promote awareness of the facilitys resident care services
- Demonstrated strong leadership skills by effectively managing conflicts among staff members while maintaining a harmonious work environment
- Maintain current and previous records pertaining to each resident and their care.
Supervisor/Medtech
Carla's Loving Hands
Bostic, NC
08.2021 - 01.2022
- Managed medication administration program for residents according to physician orders.
- Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
- Administered medications as prescribed by physicians according to established policies and procedures.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Assisted physicians with treatments orders when necessary.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Supervised staff during their shifts ensuring tasks are completed correctly.
- Recorded patient conditions and vital signs before and after medical operations.
- Conducted regular rounds of the facility to ensure quality of care standards were met.
Cashier
Earl's Short Stop
Mooresboro, North Carolina
08.2018 - 06.2021
- Ensured compliance with all safety regulations within the store environment.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered phone calls to assist customers with questions and orders.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned items and checked pricing on cash register for accuracy.
Sonic Operator
Wayne Wire Die Co.
Columbus , North Carolina
07.2019 - 07.2020
- Inspected finished products to verify conformity to quality standards.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Used daily system logs to document production information, discussing issues with management.
- Separated products according to weight, grade and size of material to produce final product.
- Maintained production and quality documentation.
Education
High School Diploma -
Chase High School
01-2014
Skills
- Process improvements
- Determining patient risk levels
- Conducting assessments
- Operational management
- Plan of care support
- Team management
Certification
- Certified Dementia Practitioner
- CPR
- Bloodborne Pathogens
Timeline
Resident Care Director
Carolina Reserve of Hendersonville
01.2023 - Current
Supervisor/Medtech
Carla's Loving Hands
08.2021 - 01.2022
Sonic Operator
Wayne Wire Die Co.
07.2019 - 07.2020
Cashier
Earl's Short Stop
08.2018 - 06.2021
High School Diploma -
Chase High School
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