Angela "Zona" Nicholson

Work History

Bartender Shift Manager

Emmersumnice Brewery

05.2024 - Current

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Set up bar for operation, obtained cash bank, and stocked service bar.
Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
Polished glassware, bussed tables, and removed debris to keep customer areas clean.
Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
Served high customer volumes during special events, nights, and weekends.
Explained daily specials and beverage promotions to exceed daily sales goals.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Followed strict recipes and drink measurements to minimize product used.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Verified prepared food met standards for quality and quantity before serving to customers.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Bartender

IndianSprings Country Club

05.2023 - 05.2024

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Followed strict recipes and drink measurements to minimize product used.
Explained daily specials and beverage promotions to exceed daily sales goals.
Crafted special drink and cocktail menu items for seasonal offerings.
Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Maintained impeccably clean, attractive and well-stocked bar area.
Kept bar stocked with liquors, juices and garnishes for drinks.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Prepared garnishes by evenly slicing and pitting fruits.
Created attractive bar displays by strategically arranging bottles and glasses.

Bartender Shift Manager

Ash Cigar Bar

08.2023 - 03.2024

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Set up bar for operation, obtained cash bank, and stocked service bar.
Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
Polished glassware, bussed tables, and removed debris to keep customer areas clean.
Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
Increased efficiency by creating streamlined processes for opening and closing procedures, reducing labor costs while maintaining quality standards.
Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Served high customer volumes during special events, nights, and weekends.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Obtained cash bank and stocked service bar to prepare for operation.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Followed strict recipes and drink measurements to minimize product used.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Developed unique events and special promotions to drive sales.
Managed staff schedules and maintained adequate coverage for all shifts.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Summary

Overview

Work History

Bartender Shift Manager

Bartender

Bartender Shift Manager

Education

General Studies

Skills

Timeline

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