Microsoft
ANGEL DE SOUSA
Administrative Assistant
Ashland,VA
Summary
Accomplished Administrative Assistant with successful experience in fast-paced office settings and addressing various business office needs through file and document management, inventory allocation and technical training. Diplomatic and professional when communicating with stellar time management and multitasking expertise. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
CVA Homes
01.2020 - 01.2021
- Write and distribute emails, correspondence memos, letters, faxes and forms
- Handled client correspondence and tracked records to foster office efficiency while effectively organizing and scheduling appointments
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors to increase company sales and establish client relationships
Administrative Assistant/ Business Owner
Discovery Stone
Ashland, VA
01.2017 - 01.2019
- Scheduling all repairs and installations and ensuring customer service comes first
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Handled client correspondence and tracked records to foster office efficiency.
Executive Assistant
CRUZFIT LLC
01.2016 - 12.2018
- Social Media marketing and Advertisement
- Email and Telephone member management support while preparing documents, reports, and presentations for executives using advanced software proficiencies.
- Developed and updated spreadsheets and databases to track, analyze and report on sales data
Banker Coach/Sales Representative
WellsFargo
Glen Allen, VA
05.2013 - 04.2014
- Balancing Quality Assurance, Customer referrals, and Adherence while providing best customer service
- Coaching other bankers to ensure improvement in stats and better understanding of role requirements.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
Education
Associates Degree - Administration of Justice
J.Sargeant Reynolds Community College
Richmond, VASkills
Spreadsheet management
undefinedSoftware
Timeline
Administrative Assistant
CVA Homes
01.2020 - 01.2021
Administrative Assistant/ Business Owner
Discovery Stone
01.2017 - 01.2019
Executive Assistant
CRUZFIT LLC
01.2016 - 12.2018
Banker Coach/Sales Representative
WellsFargo
05.2013 - 04.2014
Associates Degree - Administration of Justice
J.Sargeant Reynolds Community College
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