Angel E Perez Angulo
Clovis,CA
Summary
Dynamic professional with a proven track record at The Crawfish Guy, excelling in customer service and effective communication. Demonstrated ability to enhance patient care at Horizon Health Subacute Center & Golden Living through adept problem-solving and compassionate support. Skilled in financial management and team collaboration, consistently achieving high levels of customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Server/ Cook
The Crawfish Guy
Fresno, California
06.2022 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Assisted in training new servers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Trained new employees to perform duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CNA
Horizon Health Subacute Center & Golden Living
11.2021 - 06.2022
- Patient Care: Provided compassionate care to patients, assisting with daily activities such as bathing, dressing, and grooming.
- Vital Signs Monitoring: Accurately measured and recorded patients' vital signs, including temperature, blood pressure, pulse, and respiration rates.
- Medical Documentation: Maintained detailed patient records, documenting changes in condition and communicating with healthcare team.
- Mobility Assistance: Assisted patients with mobility, including transferring from bed to wheelchair and ambulating.
- Medication Administration: Administered prescribed medications under supervision, ensuring proper dosage and timing.
- Infection Control: Followed strict infection control protocols to ensure a safe and sterile environment for patients.
- Patient Support: Provided emotional support and companionship to patients, addressing their concerns and providing comfort.
- Team Collaboration: Collaborated with nurses and other healthcare professionals to deliver high-quality patient care
Education
Associate of Applied Science - Allied Health
Fresno City College
Fresno, CA12-2024
High School Diploma -
Duncan Polytechnical
Fresno, CA06-2022
Skills
- Effective Communication
- Self-Improvement
- Financial Management
- Course completion
- Workplace Management
- Problem-Solving Insight
- Team member support
- Customer service
- Foreign language proficiency
- Task prioritization
- Performance improvement
- Point of sale (POS) system operations
- Team collaboration
- Infection control
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
Guadalupe Ramirez, Clinical Instructor, (559) 916-2357Erick Pineda, Math Instructor, (559) 548-7080
Oswaldo Cayetano, Spanish Instructor, (559) 248-7080
Timeline
Server/ Cook
The Crawfish Guy
06.2022 - Current
CNA
Horizon Health Subacute Center & Golden Living
11.2021 - 06.2022
Associate of Applied Science - Allied Health
Fresno City College
High School Diploma -
Duncan Polytechnical
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