Summary
Overview
Work History
Education
Skills
Timeline
Generic
Angeleca Walker

Angeleca Walker

Dallas,TX

Summary

My primary objective is to receive gainful employment with a company where I can develop and grow, while becoming an asset to the expansion of not only my individual growth, but the overall growth of the company.

Overview

19
19
years of professional experience

Work History

Patient Service Representative

WellMed-Dallas, TX
Dallas
04.2023 - 07.2024
  • Greet patients as they enter clinic
  • Check in/out patients
  • Take any necessary payments
  • Send any patient medical records via fax
  • Answer inbound calls
  • Schedule appointments.

Administrative Assistant

Dallas County Health and Human Services-Dallas, TX
Dallas
10.2021 - 12.2022
  • Managed patient appointment check-ins
  • Managed data entry for patient PPI/PHI and medical vaccine records
  • Provided tangible records to patients regarding completed visits and future follow-up appointments.

Customer Service Representative

Alorica-Dallas, TX
Dallas
02.2021 - 08.2021
  • Managed inbound calls from Version members regarding billing concerns, troubleshooting inquiries and account modifications
  • Ensured continuous and clear communication was provided to members, in efforts to eliminate future issues and/or concerns.

Lead/Sales Associate

Under Armour
Allen, TX
12.2018 - 02.2021
  • Shipment scanning
  • Organized shipment inventory
  • Delegated tasks to store associates.

Sales Associate

J-Crew Mercantile
Dallas, TX
07.2015 - 01.2019
  • Assisted customers with trying on footwear
  • Stock room inventory and organization
  • Customer service driven.

Shift Manager

McDonald's-Nacogdoches, TX
Nacogdoches
09.2010 - 07.2015
  • Ensured the facility remained clean and organized
  • Cash handling
  • Opened/closed store locations often
  • Managed up to 10 employees each shift
  • Trained new hire associates during onboarding.

Shift Manager

Wendy's-Tyler, TX
Tyler
07.2005 - 09.2010
  • Ensured the facility remained clean and organized
  • Cash handling
  • Opened/closed store locations often
  • Managed up to 10 employees each shift
  • Trained new hire associates during onboarding.

Education

Texas Center for Massage Therapy
Dallas, TX
12.2012

Robert E. Lee High School
Tyler, TX
05.2005

Skills

  • Stockroom/Inventory control
  • Management experience
  • Efficient with Microsoft applications
  • Customer service experience
  • Organized/Dependable
  • Great problem-solving skills
  • Time management
  • Front desk
  • EMR systems
  • Patient care
  • Insurance verification

Timeline

Patient Service Representative

WellMed-Dallas, TX
04.2023 - 07.2024

Administrative Assistant

Dallas County Health and Human Services-Dallas, TX
10.2021 - 12.2022

Customer Service Representative

Alorica-Dallas, TX
02.2021 - 08.2021

Lead/Sales Associate

Under Armour
12.2018 - 02.2021

Sales Associate

J-Crew Mercantile
07.2015 - 01.2019

Shift Manager

McDonald's-Nacogdoches, TX
09.2010 - 07.2015

Shift Manager

Wendy's-Tyler, TX
07.2005 - 09.2010

Texas Center for Massage Therapy

Robert E. Lee High School
Angeleca Walker