My primary objective is to receive gainful employment with a company where I can develop and grow, while becoming an asset to the expansion of not only my individual growth, but the overall growth of the company.
Overview
19
19
years of professional experience
Work History
Patient Service Representative
WellMed-Dallas, TX
Dallas
04.2023 - 07.2024
Greet patients as they enter clinic
Check in/out patients
Take any necessary payments
Send any patient medical records via fax
Answer inbound calls
Schedule appointments.
Administrative Assistant
Dallas County Health and Human Services-Dallas, TX
Dallas
10.2021 - 12.2022
Managed patient appointment check-ins
Managed data entry for patient PPI/PHI and medical vaccine records
Provided tangible records to patients regarding completed visits and future follow-up appointments.
Customer Service Representative
Alorica-Dallas, TX
Dallas
02.2021 - 08.2021
Managed inbound calls from Version members regarding billing concerns, troubleshooting inquiries and account modifications
Ensured continuous and clear communication was provided to members, in efforts to eliminate future issues and/or concerns.
Lead/Sales Associate
Under Armour
Allen, TX
12.2018 - 02.2021
Shipment scanning
Organized shipment inventory
Delegated tasks to store associates.
Sales Associate
J-Crew Mercantile
Dallas, TX
07.2015 - 01.2019
Assisted customers with trying on footwear
Stock room inventory and organization
Customer service driven.
Shift Manager
McDonald's-Nacogdoches, TX
Nacogdoches
09.2010 - 07.2015
Ensured the facility remained clean and organized
Cash handling
Opened/closed store locations often
Managed up to 10 employees each shift
Trained new hire associates during onboarding.
Shift Manager
Wendy's-Tyler, TX
Tyler
07.2005 - 09.2010
Ensured the facility remained clean and organized
Cash handling
Opened/closed store locations often
Managed up to 10 employees each shift
Trained new hire associates during onboarding.
Education
Texas Center for Massage Therapy
Dallas, TX
12.2012
Robert E. Lee High School
Tyler, TX
05.2005
Skills
Stockroom/Inventory control
Management experience
Efficient with Microsoft applications
Customer service experience
Organized/Dependable
Great problem-solving skills
Time management
Front desk
EMR systems
Patient care
Insurance verification
Timeline
Patient Service Representative
WellMed-Dallas, TX
04.2023 - 07.2024
Administrative Assistant
Dallas County Health and Human Services-Dallas, TX