Angeleca Walker
Dallas,TX
Summary
My primary objective is to receive gainful employment with a company where I can develop and grow, while becoming an asset to the expansion of not only my individual growth, but the overall growth of the company.
Overview
19
19
years of professional experience
Work History
Patient Service Representative
WellMed-Dallas, TX
2023.04 - 2024.07
- Greet patients as they enter clinic
- Check in/out patients
- Take any necessary payments
- Send any patient medical records via fax
- Answer inbound calls
- Schedule appointments.
Administrative Assistant
Dallas County Health and Human Services-Dallas, TX
2021.10 - 2022.12
- Managed patient appointment check-ins
- Managed data entry for patient PPI/PHI and medical vaccine records
- Provided tangible records to patients regarding completed visits and future follow-up appointments.
Customer Service Representative
Alorica-Dallas, TX
2021.02 - 2021.08
- Managed inbound calls from Version members regarding billing concerns, troubleshooting inquiries and account modifications
- Ensured continuous and clear communication was provided to members, in efforts to eliminate future issues and/or concerns.
Lead/Sales Associate
Under Armour
2018.12 - 2021.02
- Shipment scanning
- Organized shipment inventory
- Delegated tasks to store associates.
Sales Associate
J-Crew Mercantile
2015.07 - 2019.01
- Assisted customers with trying on footwear
- Stock room inventory and organization
- Customer service driven.
Shift Manager
McDonald's-Nacogdoches, TX
2010.09 - 2015.07
- Ensured the facility remained clean and organized
- Cash handling
- Opened/closed store locations often
- Managed up to 10 employees each shift
- Trained new hire associates during onboarding.
Shift Manager
Wendy's-Tyler, TX
2005.07 - 2010.09
- Ensured the facility remained clean and organized
- Cash handling
- Opened/closed store locations often
- Managed up to 10 employees each shift
- Trained new hire associates during onboarding.
Education
Texas Center for Massage Therapy
Dallas, TX12.2012
Robert E. Lee High School
Tyler, TX05.2005
Skills
- Stockroom/Inventory control
- Management experience
- Efficient with Microsoft applications
- Customer service experience
- Organized/Dependable
- Great problem-solving skills
- Time management
- Front desk
- EMR systems
- Patient care
- Insurance verification
Timeline
Patient Service Representative
WellMed-Dallas, TX
2023.04 - 2024.07
Administrative Assistant
Dallas County Health and Human Services-Dallas, TX
2021.10 - 2022.12
Customer Service Representative
Alorica-Dallas, TX
2021.02 - 2021.08
Lead/Sales Associate
Under Armour
2018.12 - 2021.02
Sales Associate
J-Crew Mercantile
2015.07 - 2019.01
Shift Manager
McDonald's-Nacogdoches, TX
2010.09 - 2015.07
Shift Manager
Wendy's-Tyler, TX
2005.07 - 2010.09
Texas Center for Massage Therapy
Robert E. Lee High School
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