Enthusiastic finance professional with over 30 years of successful experience in Revenue Accounting, Accounts Receivable, Billing, Collections, Credit, Management & Project Management across multiple industries.
Overview
30
30
years of professional experience
Work History
AR Manager/Project Manager
SLAP
San Francisco, CA
04.2016 - Current
Execute Statement of Work for all projects
Work with both internal and external partners on project plan and resources
Hold pre-determined schedules and work with subcontractors to cut costs and complete projects on time and under-budget
Track all project financial records while collaborating with financial controller
Execute billing and collections for all projects
Ensure total compliance with legal requirements
Prepare in advance for and address production problems, material deficits, and unavoidable delays
Manage all phases of project from procurement to commissions
Identify, review and apply policies and procedures by exercising informed judgment to achieve optimal performance
Drive team success through shared vision and recognition of quality performance
Deliver completed projects on time by prioritizing multiple tasks
Billing Operations Accountant
Twitter
San Francisco, CA
10.2019 - 04.2020
Handled all international billing for the UK with average aging of $2M-$4M and over 1000 invoices monthly
Participated in the month-end process of invoice processing, JE processing, account reconciliations, and various reporting
Managed the Global AR Reserves and Bad Debt process and reconciliations
Reviewed and approved customer refunds
Collaborated with internal business partners on resolving both internal and external accounting requests
Recommended and approved processes to resolve both internal and external accounting requests that ensured accuracy, compliance, and efficiency of accounting flows within the OTC cycle
Participated and provided assessment for design reviews and assisted with continously improving local billing and AR processes with automation and procedural enhancements
Continuous cross-functional collaboration on billing matters to ensure accuracy
Audit Lead for the OTC Team
Ad-hoc projects as assigned
Reporting Specialist
Adobe Fna Tube Mogul
Emeryville, CA
09.2015 - 02.2016
Prepared relevant weekly and monthly reporting for Sales teams and Accounts Receivables team
Worked with Sales and Receivables teams to resolve aged deductions
Identified and resolved unapplied cash
Special projects as assigned
Accounts Receivable Manager
Yahoo! Fna Brightroll
San Francisco, CA
07.2014 - 09.2015
Managed $100MM AR Portfolio consisting of Domestic, Foreign and Canadian Clients Sustained bad debt balance of less than 1% Generated and distributed monthly aging to Executives, staff and cross functional teams Processed month-end billing Executed and distributed month-end reporting to Executives
Managed and mentored team of 2, Credit/Collections Analyst and Accounts Receivable Specialist, facilitated and guided goal setting and annual reviews
Supported team when shorthanded on all processes including but not inclusive to cash, collections and credit approvals
Cultivated strong relationships with Sales Team and Publishers to ensure timely payments
Lead for monthly, quarterly and annual audits
Partnered with Yahoo! team after acquisition of Brightroll on transition plan for Accounts Receivable, Collections and Credit to Yahoo! team in India and Nebraska
Transitioned Accounts Receivable, Credit and Collections portfolio to Yahoo! teams in India and Nebraska
Sr. Business Systems Analyst
Robert Half
San Ramon, CA
11.2012 - 11.2013
Led and supported projects and system enhancements in PeopleSoft Financial modules (Billing, Cash/AR, and Credit) & PeopleSoft HCM modules (Payroll, Benefits, Time and Labor)
Collaborated and communicated with various levels of technical and business stakeholders ensuring buy-in throughout assigned projects
Initiated, collaborated, facilitated and monitored UAT with SMEs
Validated and communicated with IT, on UAT progress and completion was successful and documented
Coordinated, communicated, validated and approved with IT that integration was completed & validated in production
Communicated with stakeholders on progress of all projects
Developed, documented and trained on new processes
Project Manager/Accounts Receivable Manager
Armored Autogroup, Inc
San Ramon, CA
04.2011 - 06.2012
Project Lead for the implementation of SAP for the Accounts Receivable and Credit modules
Created existing business practices for Accounts Receivable and Credit and new business processes to ensure all processes were integrated into the implementation
Created and implemented business processes and procedures manuals for Accounts Receivable and Credit management
Developed test scripts for business processes to ensure the system was functioning as designed
Partnered with IT Consultants and Bank representatives on the design and implementation of lock box processing for auto cash application
Transitioned and managed AR portfolio of over $200MM including domestic and export customers from a third party to an in house Accounts Receivable Team of a Credit Analyst, and 3 Collections/Cash Specialists
Reviewed & analyzed customer's credit worthiness and assigned credit lines
Generated & distributed monthly aging reports to Executive Management
Maintained deductions to less than 1% of total AR
Managed and maintained daily cash activity and reports to Executive Management
Billing Manager
Berkeley Heartlab, Inc
Burlingame, CA
03.2009 - 04.2011
Managed staff of 17 QC, Payment Posting, Correspondence, Admin, Credit Balance, and Customer Service Teams
Managed daily cash management of lockbox and EFT activities
Reviewed and approved all refunds to customers
Managed electronic and paper claims processing, daily close and daily audits
Initiated and distributed workload and projects weekly to staff
Partnered closely with internal and external business partners to improve business processes and close process gaps
Researched and resolved customer issues
Lead for all audits
Created work instructions and business process manuals
Trained, mentored and unified staff, facilitated annual reviews
Finance Project Analyst Contractor
Lucas Arts
San Francisco, CA
09.2008 - 02.2009
Analyzed account post audit deductions, recommended for repayment or credit
Created all pro-formas for cash in advance customers, managed and released orders for all cash in advance customers
Posted and applied cash deposits, wires, and lockbox payments to customer's accounts
Reconciled accounts coop and returns based on total monthly sales figures
AR Manager, Credit Analyst
Rocket Dog Brands LLC
Hayward, California
11.2007 - 07.2008
Cash Applier and 2 Accounts Receivable Specialists
Managed AR portfolio of 600+ customers both international and domestic
Maintained past due to less than 1% of total AR
Approved credit applications and established credit lines
Created and distributed monthly reporting for Executive team
Performed and managed month end for billing, commissions, cash and collections
Created and implemented best practices to streamline workflow
Identified gaps across functional teams and closed gaps to streamline workflow
Active member of National Association of Credit Managers and The Riemer Group, participated in quarterly meetings
Manager Credit
Ubisoft, Inc
San Francisco, CA
03.2005 - 11.2007
Managed Team of 3, Cash Applier, Credit Reporting Analyst, and Credit Logistics Specialist, evaluated and delivered mid-year and year-end reviews
Ensured all daily and monthly deadlines were met for cash and billing
Stand-in for Director of Credit, managing Credit Analyst Team in his absence
Led, created and implemented auto release of Cash in Advance customer orders reducing processing time from 24hr+ to 30 min
Led development and creation of ad-hoc reports tracking SLAs, sales, credit & deductions management providing visibility to Executives and cross functional teams to a customer's total liability
Led development, design and implementation of auto cash posting collaborating with IT and bank reducing application of checks from 5-7 days to 1-2 days
Member of Riemer Credit Managers Group and Audit Team Lead
Created, maintained and updated all credit documentation
Created & implemented best practices for Credit and Cash processes
Business Analyst III
Clorox Services Company
San Francisco, CA
05.2002 - 03.2005
Developed credit and collections business processes within SAP and published procedures for credit, collections, and bill revenue
Created training material and delivered training for credit, collections, and bill revenue teams
Provided support for credit, collections, and bill revenue to Clorox end users
Initiated, recommended, and implemented on going process improvements for credit, collections and bill revenue to ensure SOX compliance
Monitored and regulated month end reporting validating all items were processed for billing and reported as revenue
Identified gaps within Order to Cash business processes through collaboration with functional teams implemented best business practices
Trained all functional teams on new system & enhancements
Fast paced environments, advance problem solving, initiating processes, negotiating terms, contract management, business process re-engineering, collections, account management analysis, management
Proficient in NetSuite, SAP, Oracle, Cloudio, Great Plains, SalesForce, Coupa, Discoverer, Business Objects, Info Pak, Microsoft Office Suite, g Suite
Dun & Bradstreet, Riemer Credit Reporting, CMA Reporting, and Sarbanes Oxley
Accomplishments
Streamlined month-end close process reducing close from 14 days to 3 days
Led the integration and automation of auto lockbox processing, reducing check application time from 7 days to 1 day
Transitioned factored AR to in house AR
Managed 2 transitions of AR, Credit and Collections to new companies
Managed 3 system implementations
Created and implemented auto release of orders for cash in advance customers, reducing processing time for the order to cash work-flow from 24hr+ to 30 minutes max