Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

ANGELENA KHARCHENKO

Jacksonville Beach,FL

Summary

A dedicated and skilled Community Manager with extensive experience in sales, marketing, and management is eager to bring strong communication and organizational skills to contribute effectively. Knowledge across diverse software platforms and proficiency in customer service and SEO demonstrates a commitment to engaging communities in a dynamic environment. The ability to tailor strategies to meet goals underscores a keen interest in supporting community growth and fostering meaningful connections.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Community Manager

Regus
01.2024 - Current

As a commercial community manager, where I am responsible for running my community, sales, customer service, collecting payments and reaching out to vendors IE: Plumbers, superintendents and janitorial, etc to complete work orders on premises.

  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Evaluated property conditions and recommended improvements.
  • Conducted surveys to gauge community needs, using insights to guide development of new programs and services.
  • Negotiated with service providers to enhance community amenities, resulting in improved quality of life for residents.
  • Collected and maintained careful records of rental payments and payment dates.

Attorney Software Sales/Trainer

Wealthcounsel
01.2013 - 01.2023
  • I'm someone who is committed to high standards, adaptive to change, and dedicated to customer service, and with over 10 years working remotely for a legal document software company I am experienced in sales, cross-selling, contract negotiations, and superior CRM knowledge and marketing and recruiting, Trade Show setup and marketing brand awareness.
  • Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
  • Developed and implemented comprehensive training program for software elevating overall skill level of attorney's.
  • Delivered dynamic presentations to facilitate learning and retention among attorney's.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Advanced organizational goals through strategic development of training initiatives aligned with company objectives.

Attorney Recruiter

Consumer Attorney Services
01.2011 - 01.2013
  • Built strong relationships with law firms and legal professionals, leading to long-lasting partnerships and successful placements.
  • Conducted in-depth market research to stay informed about industry trends, ensuring optimal results when matching clients with suitable candidates.
  • Consistently met or exceeded monthly placement targets by efficiently managing time-sensitive requisitions from multiple clients simultaneously.
  • Utilized social media platforms effectively for targeted candidate searches and brand awareness campaigns, increasing overall applicant pool quality.

General Manager

Accurate Messages Inc
01.2010 - 01.2011
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Sales/Marketing

Royal Plus Disaster Restoration
01.2009 - 01.2010
  • Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
  • Delivered polished and informative presentations to highlight products and close consistent sales.
  • Established strong relationships with key industry influencers, enhancing company reputation and expanding reach within target markets.
  • Cultivated strong and successful client relationships by being key point of contact for questions and concerns.

Owner

Heavenly Glow Mobile Spray Tan
01.2006 - 01.2009
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

High School Diploma -

Lake Weir High School
Ocala, FL

Skills

  • Salesforce Expertise
  • Excel Proficiency
  • Jira Project Management
  • Presentation Design
  • In-Depth Product Knowledge
  • Search Engine Optimization
  • Proficient in Slack
  • Digital Marketing
  • Sales Expertise
  • Management
  • Website Design
  • Daily operations management
  • Community engagement
  • Financial budgeting and reporting
  • Property tours and inspections
  • Vendor management

Certification

  • Customer service skills certification
  • SEO Certification
  • Website design certification

Personal Information

Title: Community Manager

Languages

English
Full Professional

Timeline

Community Manager

Regus
01.2024 - Current

Attorney Software Sales/Trainer

Wealthcounsel
01.2013 - 01.2023

Attorney Recruiter

Consumer Attorney Services
01.2011 - 01.2013

General Manager

Accurate Messages Inc
01.2010 - 01.2011

Sales/Marketing

Royal Plus Disaster Restoration
01.2009 - 01.2010

Owner

Heavenly Glow Mobile Spray Tan
01.2006 - 01.2009

High School Diploma -

Lake Weir High School
ANGELENA KHARCHENKO