Angeles Badajos
King City,CA
Summary
Fond of the arts. Offering solid foundation in artistic principles and techniques, eager to learn and grow within educational setting. Brings ability to quickly grasp new concepts and apply them effectively, paired with skills in traditional and digital drawing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Cork & Plough
02.2024 - Current
- Demonstrates strong multi-tasking skills by managing multiple tables simultaneously without compromising service quality.
- Serves food and beverages promptly with focused attention to customer needs.
- Works with POS system to place orders, manage bills, and handle complimentary items.
- Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivates warm relationships with regular customers.
- Performs opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhances customer satisfaction by promptly attending to their needs and providing personalized service.
- Provides attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Develops strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Uses slow periods to restock supplies, ice, trays, and delivery bags.
- Consistently meets or exceeds performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Builds strong relationships with familiar faces from the community.
- Utilizes knowledge of the menu to make recommendations, enhancing customer dining experience.
- Assists in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Develops loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Barista
Starbucks
11.2023 - Current
- Monitor supply levels at the counter and maintain customer areas to meet typical demands.
- Maintain a clean and organized workspace for optimal productivity and safety.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Promote additional items with beverages, increasing store sales.
- Use POS system to accurately enter orders and process payments.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Recommend products based on solid understanding of individual customer needs and preferences.
- Prevent infections and maintain store professionalism by cleaning and sanitizing work areas daily.
- Adhere to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Elevate customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitize equipment and wipe down counters and tables to prevent the spread of germs.
- Increase of repeat business by providing exceptional customer service and building rapport with patrons.
- Collaborate with management to plan promotional events or seasonal menu items that attracted new clientele.
- Operate espresso machines and commercial coffee brewers to create beverages.
- Handle customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintain regular and consistent attendance and punctuality.
- Manage time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contribute to a positive team environment through effective communication and collaboration with colleagues.
- Control line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Educate customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Pleasantly interact with customers during hectic periods to promote a fun, positive environment.
- Showcase versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Participate in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Enhance customer satisfaction by efficiently preparing and serving high-quality beverages.
- Listen carefully to customer requests and create personalized, delicious beverages, which improved sales.
- Work effectively in fast-paced environments.
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Develop strong communication and organizational skills through working on group projects.
- Organize and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Work flexible hours from early opening shifts to late closing shifts.
Aquatic Aide
King City Pools
04.2022 - 08.2022
- Assisted in preparing recreational materials and supplies for each activity.
- Ordered and maintained all recreational equipment.
- Monitored a 1600 sq ft pool, additional toddler/baby pool, as well as a slide pool, and a race pool, lockers, and bathrooms to ensure a clean, safe, and enjoyable environment.
- Provided a safe environment for over 150 members to swim while strictly enforcing pool rules and offering exemplary customer service.
- Completed 40 hours of lifeguard training including becoming CPR and first aid certified, practicing scenarios, practicing CPR on baby and adult dummies, treading water for 2 minutes (legs only), and retrieving a 10 lb brick from the 13 feet deep end.
- Ran the cash register on my breaks during every recreational swim day. Made over 50 transactions daily during my break time alone. Handeled over $300 dollars in earings each day.
- Greeted familiar faces as I developed a relationship with the guardians who had entrusted their children to remain under my care.
- Conducted swim lessons for various age groups, improving their swimming skills and confidence in the water.
- Supported lifeguards during emergency situations, providing efficient and timely assistance.
- Performed regular pool maintenance tasks such as testing water chemistry levels, ensuring optimal conditions for swimmers.
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Utilized effective communication skills when interacting with diverse populations of swimmers, ensuring a welcoming and inclusive environment.
- Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Provided one-on-one support to individuals with special needs during swim lessons, adapting teaching methods to accommodate unique requirements.
- Maintained clean and safe pool facilities, reducing accidents and promoting a healthy environment.
- Provided exceptional customer service to patrons, ensuring a positive experience at the facility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
Education
B.S. In Biology Pre-Medicine - Biology
HARTNELL COLLEGE
Salinas, CA08-2026
High School Diploma -
King City High School
King City, CA06.2023
Skills
- Foreign language proficiency
- Relationship Building
- Professional Appearance
- Adaptable and Flexible
- Reliable and Responsible
- Organizational skills
- Certified in CPR/AED
- Patience and empathy
- Leadership qualities
- Continuous learning mindset
- Performance tracking
- Problem-solving
Certification
- Certified Food and Safety
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Server
Cork & Plough
02.2024 - Current
Barista
Starbucks
11.2023 - Current
Aquatic Aide
King City Pools
04.2022 - 08.2022
B.S. In Biology Pre-Medicine - Biology
HARTNELL COLLEGE
High School Diploma -
King City High School
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