Angeles Carrillo
Rigby,ID
Summary
Professional with considerable experience in fast-food and customer service, recognized for delivering exceptional customer satisfaction through effective communication and problem-solving skills. Demonstrates a well built ability to resolve issues empathetically while maintaining standards of cleanliness and efficient inventory management. Proven worthy teamwork and reliability in fast-paced environments. Bilingual capabilities further enhance customer interactions, contributing to an inclusive service experience.
Overview
1
1
year of professional experience
Work History
Fast Food Worker
Taco Bell
Idaho Falls, ID
05.2024 - Current
- I greeted customers and helped them with new order modifications.
- Trained employees on customer service, such as cashing out customers, taking orders, and helping customers with any sort of assistance.
- Maintained a clean workspace.
- Addressed and resolved complaints from customers.
- Restocked condiments and utensils at self-service.
- Processed cash and credit card payments, returning receipts, bills, coins, and payment cards to customers.
Call Center Agent
Channel Blend LLC
Idaho Falls, ID
11.2023 - 04.2024
- Provided helpful services for customers.
- Set up transit rides for transit agencies.
- Made sure customers were comfortable giving their information to set up proper rides.
- Assisted Spanish speakers understand the transit agencies.
- Used problem-solving techniques when dealing with difficult or angry customers.
Education
High School Diploma -
Rigby High School
Rigby, ID05-2024
Some College (No Degree) -
College of Eastern Idaho
Idaho Falls, IDSkills
- Fluent in Spanish
- Customer service
- Multi-tasker
- Positive attitude
- Reliable
- Empathetic
- Patient
- Engaging
- Organized
Languages
Spanish
Native/ Bilingual
English
Professional
Affiliations
- Camping
- Hiking
- Gym
- Poetry
- Vlogging
Timeline
Fast Food Worker
Taco Bell
05.2024 - Current
Call Center Agent
Channel Blend LLC
11.2023 - 04.2024
High School Diploma -
Rigby High School
Some College (No Degree) -
College of Eastern Idaho