Angeles Kagizi
Dayton,OH
Summary
Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Sanitation Technician
Sugar Creek Packing Co.
Dayton, OH
01.2022 - Current
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
- Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
- Completed accurate inventory counts and kept equipment and chemical storage areas clean and tidy, following policies in storing chemicals and safety equipment properly.
- Replaced trash bags in garbage disposal units and collected recyclable materials from receptacles, removing full bags to designated disposal areas.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
Customer Service Representative
Green Tokia
Dayton, OH
02.2016 - 08.2016
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Monitored product standards and quality-control programs.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Maintained a high level of professionalism when dealing with difficult customers.
Production Associate
Sugar Creek
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Documented production information via daily system logs and discussed issues with management.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
Education
High School Diploma -
Dayton Public Schools
Dayton Ohio09-2012
Some College (No Degree) - Empathetic Listener
Impulse
OHIOSkills
- Knowledge of Cleaning Processes
- Safe Machine Operation
- Digital Archiving
- Reading and Determining Measurements
- Customer Relations
- Product Knowledge
- Problem Resolution
- Prioritization
- Promotional support
- Safety and compliance
- Clerical Support
Languages
English
Professional
Swahili
Professional
Timeline
Sanitation Technician
Sugar Creek Packing Co.
01.2022 - Current
Customer Service Representative
Green Tokia
02.2016 - 08.2016
Production Associate
Sugar Creek
High School Diploma -
Dayton Public Schools
Some College (No Degree) - Empathetic Listener
Impulse
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