Angeles Mendoza
King City,CA
Summary
Able to relate to people of any development and age. Excellent communication skills. Skilled at handling multiple tasks and projects simultaneously. Effective problem-solver organized and diligent team player. Energetic, dynamic approach to challenges, creative thinker. Exceptional Managerial Skills and Detail Oriented. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Human Resources Specialist/Recruiter
Mee Memorial Healthcare System
2021.11 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Assisted with training of new employees in the HR Department
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Analyzed turnover trends within the organization to proactively address potential issues affecting employee morale and job satisfaction.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Collaborated with managers to identify and address employee relations issues.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Conducted performance reviews and provided feedback to managers on employee performance.
HR Associate
Mee Memorial Hospital
2021.01 - 2021.11
- Assist staff with inquiries about benefits, licensure & health requirements or any other HR related questions, respond to and fill out verifications of employment (VOE) received from outside parties, prepare orientation handbooks for newly hired staff as well as badge making, take photos of employees and distribution of badges
- On a monthly basis send out reminders to staff who need to comply with expiring licensure/certificates or health requirements
- Run weekly rosters and utilize the roster to prepare other reports for different departments
- Once a monthly basis run OIG/SAMS (Office for Inspector General/System for Award Management) reports to search employees name in those databases
- Generate the Years of Service spreadsheet and coordinate the purchase of pins and the printing of certificates
- Update addresses, rate changes, benefits and name changes if needed in Meditech and in the Hartford
- Filing and keeping the conference room clutter free, collecting forms from speak up boxes throughout the hospital
- Collect mail daily from mail room and delivering mail to the corresponding boxes for hospital departments
- Maintaining driver’s log for the hospital, collecting and updated licenses and vehicle insurances as well as the signed documents from employees
- Run interface on a daily basis or as requested
- Maintain zero check spreadsheet and taking payments for insurance premiums from employees on leave as well as occasionally printing out termination documents and presenting to terminate employee
- Assist HR Director when requested on special projects as well as assisting HR Generalist and HR Specialists when needed and requested.
Dispatcher
Republic Services
2019.01 - 2020.12
- First line supervisor to drivers conveying information for daily duties
- Ensure maximum productivity by achieving or exceeding company-established goals by successfully routing vehicles
- Assign loads to drivers based on designated routes and driver location
- Prepare, update and dispense the daily route schedule
- Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pickups), route completion and driver locations
- Ensure route completion via the driver check-in process
- Courteously interact with customers, as required
- Report driver performance issues or concerns to appropriate management for resolution
- Follow all required safety policies and procedures
- Perform other job-related duties as assigned.
Office Service Specialist
Kern County Department of Human Service
2017.08 - 2019.01
- Worked directly under the Program Director for the Adoptions Program in Kern County, scheduling meetings, organized Program Director’s calendars, and assisted with any of the functions the Program Director needed in order for daily tasks to be completed
- Supervised support staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations
- Prepared meeting agendas; assembled agenda packets; attended meetings and took minutes; distributed meeting minutes to appropriate individuals
- Responded to requests for information from the general public, other internal departments, and employees; investigated customer complaints
- Gathered data and statistics for assigned area of responsibility; prepared draft copies of related reports
- Processed a variety of forms and paperwork, using established procedures; prepared and disseminated receipts to appropriate individuals; prepared related bank deposits
- Performed other duties of a similar nature or level as required.
Office Services Technician
Kern County Department of Human Services
2013.12 - 2017.08
- Supervising Aid coordinating program efforts to support eligibility staff as well as supporting Program Directors and Assistant Director
- Provided access to support and referral to county programs such as cash aid, food stamps and medical
- Translated to Spanish and monolingual clients
- Distributed information to administration on case records, monthly participation, and retention information.
Eligibility Worker-Temp
Kern County Department of Human Services
2013.04 - 2013.12
- Interviewed applicants and recipients to obtain and verify information needed to determine eligibility or to continue eligibility for public assistance, inquired about living arrangements, income, assets and parental status to determine documentations that needed to be provided
- Explained rights and responsibilities to applicants as well as benefits if found to be eligible
- Established and maintained case files maintaining applicant confidentiality at all times following states guidelines.
Instructional Assistant/Mobility
Kern High School District
2009.09 - 2012.10
- Provided support, from physical, to personalized assistance to students with special needs on high school campus
- Supervised various activities, including physical education, academic assignments, as well as chaperone on campus for events or meetings with staff or community outreach representatives
- Assisted in personal needs, as well as translation and office support, as required.
Health Educator Assistant i/Promotions Department
National Health Services, Inc.
2008.01 - 2009.05
- Assist with overall program presentations and representation in the community
- Represented at community job fairs, health fair and other mediums that allowed the program to share services
- Healthcare and support service information
- Certified in representing State of California in applications process for Healthy Families, Cal-Fresh and Medical programs
- Maintained files of patients who went in for counseling on their birth control methods as well as requesting labs.
Education
BA/Strategic Communications -
National University
Bakersfield, CA06.2013
Associates Arts Degree/Transfer Studies -
Hartnell College
Salinas, CA06.2006
Skills
- Customer Relations
- HR policies and procedures
- Training and mentoring
- Training development
- Recruiting
- Diversity and Inclusion
- Pre-Employment Screening
- Employee Relations
- Onboarding and Orientation
- Background Checks
- Compensation and benefits
- Data Evaluation
- Employee Onboarding
- Benefits Administration
- HR analytics
- Employee Retention
- Performance Management
- Complex Problem-Solving
- Project Planning
- Project Management
- Wages and salary
- Presentation Preparation
- Event Planning
- Talent Acquisition
- Exit Interviews
- Recruitment
- Labor Relations
- Candidate Sourcing
- Recruitment planning
- Event Management
- Flexible work arrangements
- Personnel Recruitment
- Microsoft Office
- Relationship Building
- Decision-Making
- Human Resources Support
- Conflict Resolution
- Documentation and Recordkeeping
- New Hire Onboarding
- Analytical and Critical Thinking
- New Hire Orientation
- Human Resources Management Systems
- In-Person and Telephone Interviewing
- Policy Development
- Customer Relationship Management
- Policy Interpretation
- Employee Orientation
- Employee Hiring
- Personnel Management
- Employment Recordkeeping
- Information Protection
- Recruitment and hiring
- Termination Documentation
- Performance Appraisal
- Recruitment Management
- Complaint Handling
- Database Maintenance
- Candidate Searching
- Eligibility Determinations
- Business Intelligence
- Clerical Oversight
- Business Correspondence Writing
- Applicant Qualification
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Specialist/Recruiter
Mee Memorial Healthcare System
2021.11 - Current
HR Associate
Mee Memorial Hospital
2021.01 - 2021.11
Dispatcher
Republic Services
2019.01 - 2020.12
Office Service Specialist
Kern County Department of Human Service
2017.08 - 2019.01
Office Services Technician
Kern County Department of Human Services
2013.12 - 2017.08
Eligibility Worker-Temp
Kern County Department of Human Services
2013.04 - 2013.12
Instructional Assistant/Mobility
Kern High School District
2009.09 - 2012.10
Health Educator Assistant i/Promotions Department
National Health Services, Inc.
2008.01 - 2009.05
BA/Strategic Communications -
National University
Associates Arts Degree/Transfer Studies -
Hartnell College
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