Angeles Perez Pena
Glendale,OR
Summary
Dedicated and resourceful Office Assistant with several years of experience in managing administrative and clerical tasks. Highly organized and detail-oriented, with excellent communication skills and a strong ability to multitask. Seeking to contribute my skills and expertise in a dynamic and creative office environment.
Overview
12
12
years of professional experience
Work History
Front House Hospitality
Casa Madera West Hollywood
05.2023 - Current
- Greet Customers: Warmly welcome guests as they enter the restaurant, providing a positive first impression
- Seating: Manage the seating chart, allocate guests to appropriate tables, and ensure even distribution of customers among servers
- Problem Resolution: Address customer complaints or issues professionally and promptly, finding suitable solutions to ensure customer satisfaction
- Handle reservation bookings, confirmations, and cancellations efficiently
- Collaboration: Coordinate with the kitchen staff for smooth order execution, communicating customer preferences and modifications clearly
- Effective Communication: Maintain open communication channels with the kitchen, management, and fellow staff members to relay customer feedback and resolve issues promptly
- Guest Recognition: Foster a regular customer base by remembering and acknowledging repeat guests, creating a personalized experience.
Production and Office Assistant
Reel one Entertainment
10.2020 - 01.2022
- Assuring safety and overseeing all departments within a film production
- Provided administrative support to the team by handling correspondence, scheduling appointments, and managing calendars
- Prepared and proofread documents, reports, and presentations with a high degree of accuracy.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed wide range of tasks in diverse filming areas to support operations.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
Administrative Assistant
Causeway Capital
01.2018 - 04.2020
- Coordinated and organized meetings, conferences, and special events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Personal Assistant
Private Client
02.2015 - 12.2017
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
- Attended meetings, took notes and tracked action items.
House Manager
Private Client
03.2012 - 04.2015
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Oversaw budget to manage expenditures and control costs.
- Recruited, hired and trained housekeeping staff to maintain competent workforce.
Education
CCHI in Language Interpreter -
Certification Commission Healthcare Interpreters
Los Angeles, CA04.2022
Bachelor degree Graduated in Cinema and Media Arts -
Biola University
Los Angeles, US01.2012
High School Diploma -
San Andres Parroquial
12.2008
Skills
- Office administration
- Documentation and reporting
- Strategic planning
- Presentation design
- Quality assurance
- Bookkeeping
- Scheduling
- Travel planning
- Time management
- Purchase orders organization
- Sorting and labeling
- Database administration
- Hospitality
SKILLS
Adaptability, Problem Solving, Teamwork Skills, Interpersonal skills, Excellent communication, Empathy, Decision Making Organization, Quality Improvement Leadership, Resolving Disputes, Service Prioritization, Billing and Payment Processing, Hospitality Management, Spanish Translator
Timeline
Front House Hospitality
Casa Madera West Hollywood
05.2023 - Current
Production and Office Assistant
Reel one Entertainment
10.2020 - 01.2022
Administrative Assistant
Causeway Capital
01.2018 - 04.2020
Personal Assistant
Private Client
02.2015 - 12.2017
House Manager
Private Client
03.2012 - 04.2015
CCHI in Language Interpreter -
Certification Commission Healthcare Interpreters
Bachelor degree Graduated in Cinema and Media Arts -
Biola University
High School Diploma -
San Andres Parroquial
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