Angel G. GARCIA
SOLEDAD,CA
Summary
Dynamic and bilingual English an Spanish professional with a proven track record at Goldstar Buick GMC Dealership, adept in fostering client relationships and streamlining operations. Excelled in team collaboration and efficient problem-solving, enhancing customer satisfaction significantly. Skilled in data confidentiality and possessing exceptional attention to detail, committed to achieving excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Wholesales Assistant
Goldstar Buick GMC Dealership
07.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Manage my time properly to have ample time to travel from one dealership to the other one.
Community Center Recreational Leader II
Soledad Community Center
05.2023 - 07.2024
- Kept athletic and games equipment and facilities organized and maintained.
- Trained staff members on conducting events and following safety procedures.
- Ordered and maintained all recreational equipment.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Actively participated in ongoing professional development opportunities to stay current on best practices within field of recreation leadership.
- Scheduled events in recreation facilities and monitored facility conditions.
- Provided exceptional customer service by establishing open lines of communication between staff members and program participants or their families.
- Designed accessible programming options catering towards individuals with physical or cognitive limitations.
- Increased community engagement by promoting local events and encouraging participation in recreational programs.
- Registered participants and answered specific event inquiries.
- Developed strong relationships with participants, fostering sense of community within program environment.
- Improved customer satisfaction by addressing concerns and resolving issues related to recreational programs promptly.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Promoted teamwork among staff members through regular meetings that emphasized collaboration, shared decision-making processes, leading to improved working relationships.
- Answering all incoming calls, handling cash and credit transactions, registering all our members and adding all their personal information in our database.
Soledad Police Department Explorer
Soledad Police Department
06.2020 - 03.2024
- Conducted field surveys using topographic tools for accurate data collection during explorations.
- Mentored new explorers by sharing valuable experiences and lessons learned from previous expeditions, fostering a strong sense of teamwork.
- Expanded geographical knowledge by conducting extensive research and fieldwork in various locations.
- Received specific training from police officers
- Attended numerous trainings and meetings, rode with the police officers during their patrol shifts to learn the realities of a police office work.
- As an explorer our primary goal was to assist the police department with city events, food drives for our community members, assist with the traffic during our community events, and be alert to report any incidents to the officers, being always heavily involved with our community,
- Always respectful, self-disciplined and I communicate well with our community members by having respect, good customer service, managing negative situations and creating a positive outcome, working well as a team member and always ready to learn and have a positive attitude with our community.
Handyman & Maintenance Assistant
Adrian & Efren's Handyman & Maintenance Services
03.2020 - 06.2023
- Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns.
- Responded to maintenance requests for numerous properties with great speed and efficiency.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
Education
Associate of Arts - Criminal Justice
Hartnell College
411 Central Avenue Salinas, Ca 9390105-2026
High School Diploma -
Soledad High School
425 Gabilan Drive Soledad, Ca 9396006-2024
Skills
- Bilingual / Biliterate in English / Spanish Work well under pressure, deal effectively with stress, proven to work well independently, fast learner, team collaboration and attention to detail, Computer skills, verbal and written communication, Data confidentiality Time management, document control, event planning Excellent customer service skills, strong communications skills, highly efficient and learn new duties quickly, possess great attention to detail, strong and efficient in all areas
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Wholesales Assistant
Goldstar Buick GMC Dealership
07.2024 - Current
Community Center Recreational Leader II
Soledad Community Center
05.2023 - 07.2024
Soledad Police Department Explorer
Soledad Police Department
06.2020 - 03.2024
Handyman & Maintenance Assistant
Adrian & Efren's Handyman & Maintenance Services
03.2020 - 06.2023
Associate of Arts - Criminal Justice
Hartnell College
High School Diploma -
Soledad High School
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