Compliance professional with robust understanding of regulatory frameworks and compliance standards. Proven track record in developing and implementing effective compliance programs. Known for collaborative approach and adaptability, ensuring alignment with evolving regulatory requirements.
Overview
22
22
years of professional experience
Work History
Product Compliance Administrator
Hooker Furniture, Inc.
Martinsville, United States
04.2011 - 09.2024
Verify that all product regulatory policies and procedures have been documented (stored in BOX, implemented (factory), and communicated (SOP's)
Staying updated on state and federal standards by working with AHFA and with customers
Conduct periodic reviews and audits to ensure that compliance procedures are followed
Implement improvements in communication, monitoring, and enforcement of compliance standards
File appropriate compliance reports and applications with various regulatory agencies
Maintain inventory reports in association with compliance standards to assist customer relations, purchasing agents, and sales personnel with restriction product
Parts Analyst
Hooker Furniture, Inc.
Martinsville, United States
02.2009 - 03.2011
Prepare purchase orders and send copies to suppliers and to departments originating requests
Determine if inventory quantities are sufficient for needs, ordering more materials when necessary
Respond to customer and supplier inquiries about order status, changes, or cancellations
Prepare, maintain, and review purchasing files, reports and price lists
Approve bills for payment
Vendor Management
Hooker Furniture, Inc.
Martinsville, United States
10.2005 - 03.2009
Monitor shipments to ensure that goods come in on time and resolve problems related to undelivered goods
Created reports for internal use and suppliers usage on any chargeback issues
Managed others that worked in quality department
Customer Relations
Tri-State Foam
Ridgeway, United States
01.2003 - 07.2005
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Check to ensure that appropriate changes were made to resolve customers' problems