Angelia Doll
Rock Hill,SC
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (Pediatrics)
North Central Family Medicine
Rock Hill , SC
06.2024 - Current
- Performed patient histories, vital signs, and medical screenings.
- Administered vaccines, injections, and other treatments as directed by physicians.
- Assisted with scheduling appointments for patients and follow-up visits.
- Collected laboratory specimens for diagnostic testing.
- Ordered medical supplies, equipment, and medications as needed.
- Answered phone calls from patients to answer questions or address concerns related to their care.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Shift Manager
Taco Bell
York, SC
02.2023 - 06.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Resolved conflicts between staff members in a professional manner.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
General Manager of Food Service
Taco Bell Restaurant
York , SC
01.2020 - 02.2023
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Coordinated with vendors to ensure proper supply of food items at competitive prices.
- Analyzed sales data to identify opportunities for growth.
- Trained and supervised staff members in all aspects of restaurant operations.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Scheduled staffing levels according to expected business volume on a daily basis.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
- Performed administrative tasks including payroll processing, budgeting activities.
- Handled customer complaints and feedback, implementing changes to improve service.
Education
Clinical Certified Medical Assistant
Next Level Health Care Institute
Rock Hill, SC06-2024
High School Diploma -
Robert C Byrd
Clarksburg, WV02-2014
Skills
- HIPAA protocols
- Medical records oversight
- Injection administration
- Sterilization techniques
- Sample collection procedures
- Inventory and supply management
- Vital sign monitoring
- Attention to detail
- Specimens collection and processing
- Multitasking and organization
- Time management
- Patient care
- Hearing and vision screening
- first aid CPR AED (first aid CPR AED)
Certification
- Nationally Certified Medical Assistant
- Nationally Certified Phlebotomist
- Certified Medication Technician
- Registered CNA
- CPR Certified
References
References available upon request.
Timeline
Certified Medical Assistant (Pediatrics)
North Central Family Medicine
06.2024 - Current
Shift Manager
Taco Bell
02.2023 - 06.2024
General Manager of Food Service
Taco Bell Restaurant
01.2020 - 02.2023
- Nationally Certified Medical Assistant
- Nationally Certified Phlebotomist
- Certified Medication Technician
- Registered CNA
- CPR Certified
Clinical Certified Medical Assistant
Next Level Health Care Institute
High School Diploma -
Robert C Byrd
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