Angelia Fernandez
Las Vegas,NV
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
General Manager
Player 1 Video Games
Las Vegas, NV
07.2019 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed staff schedules, payroll, training programs, and performance evaluations.
- Maintained accurate records of attendance, payroll data, inventory information.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Nonprofit Organization Director
Glynmore
Las Vegas, NV
09.2021 - Current
- Collaborated with board members to create short-term and long-term organizational goals.
- Maintained up-to-date records on all donor contributions including pledges made throughout each fiscal year.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Engaged in public relations activities such as writing press releases, responding to media inquiries, and attending community events.
- Provided leadership for all operational aspects of the nonprofit organization including program development and implementation.
- Attended networking events to build relationships with potential donors and partners.
- Managed databases of volunteers, donors, sponsors, grantors, vendors.
- Organized special events such as galas or conferences to raise funds or awareness of the organization's mission.
File Clerk
Mann Law Group
Las Vegas, NV
02.2017 - 03.2018
- Organized and filed documents according to established procedures.
- Prepared labels for new files and folders as needed.
- Maintained records of filing activities, including document tracking and storage locations.
- Retrieved requested files from archives or other offsite locations.
- Scanned documents into electronic database system for archiving purposes.
- Performed data entry tasks related to filing activities.
Education
High School Diploma -
Basic High School
Henderson, NV05-2009
Skills
- Top talent recruiting, hiring, and retention
- Strong problem solving
- File/records maintenance
- Detail orientation
- Team training and development
- Sales
- Troubleshooting expertise
- Efficient multi-tasker
- Effective leader
- Recipes and menu planning
- Deadline-oriented
Affiliations
- Dancing
- LARPing with my Ren Group
- Hiking
- Roller skating
References
References available upon request.
Timeline
Nonprofit Organization Director
Glynmore
09.2021 - Current
General Manager
Player 1 Video Games
07.2019 - Current
File Clerk
Mann Law Group
02.2017 - 03.2018
High School Diploma -
Basic High School
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