Angelia Kearns
Maineville,OH
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Assistant Toddler Teacher
Toddler time inc
08.2021 - Current
- Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
- Facilitated imaginative play experiences by providing a wide variety of materials and resources for children to explore independently or collaboratively as a group.
- Continually reflected on personal teaching practices, seeking feedback from colleagues and supervisors to identify areas for improvement or growth in order to better serve the needs of young learners.
- Developed strong partnerships with fellow educators, administrators, and support staff to ensure the overall success of the classroom environment.
- Conducted regular assessments of each child''s progress, sharing observations with lead teacher and parents during conferences.
- Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
- Contributed to a positive classroom culture by modeling respect, empathy, cooperation, and kindness toward all children at all times.
- Worked closely with lead teacher to monitor students'' developmental milestones while identifying potential areas for growth or intervention when necessary.
- Promoted language development by engaging toddlers in interactive storytelling sessions using books, puppets, and props.
- Assisted in the implementation of daily routines, including mealtime, naptime, outdoor play, and transitions between activities.
- Fostered strong relationships with families through open communication channels and participation in school events.
- Maintained a safe, clean, and organized classroom environment conducive to learning and exploration.
Packer/Shipper
Scholastic
11.2018 - 01.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
Housekeeping Supervisor
Home2 Suites by Hilton
04.2018 - 08.2018
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Managed laundry sorting, washing, drying, and ironing.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
Housekeeper
Hilton Garden Inn Hotel
02.2017 - 04.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
Shift Leader
United Dairy Farmers
01.2014 - 01.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Education
High school or equivalent -
Ohio Department of Education
Skills
- Cleaning
- Filing
- Time Management
- Cash Register
- Communications
- Hospitality
- Experience with children
- Childcare
- Computer skills
- Customer service
- Cash handling
Timeline
Assistant Toddler Teacher
Toddler time inc
08.2021 - Current
Packer/Shipper
Scholastic
11.2018 - 01.2021
Housekeeping Supervisor
Home2 Suites by Hilton
04.2018 - 08.2018
Housekeeper
Hilton Garden Inn Hotel
02.2017 - 04.2018
Shift Leader
United Dairy Farmers
01.2014 - 01.2015
High school or equivalent -
Ohio Department of Education
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