Dedicated professional with a strong background in customer service and inventory management. Known for reliability and organizational skills, contributing to enhanced operational efficiency and a positive work environment.
Overview
11
11
years of professional experience
Work History
Stock Assistant
Safari Technologies
Otsego, MI
03.2025 - 08.2025
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Collaborated with team members to streamline stockroom operations and improve efficiency.
Utilized inventory management software for tracking stock movements and generating reports.
Enhanced inventory management by meticulously maintaining and organizing stock records.
Processed incoming shipments, verifying product quality and quantity against purchase orders.
Assistant Manager
Carrols Corporation
Kalamazoo, MI
08.2024 - 03.2025
Assisted in daily operations to enhance team efficiency and customer satisfaction.
Executed staff scheduling and inventory management to ensure optimal resource allocation.
Provided training and support to new employees, fostering a collaborative work environment.
Monitored compliance with health and safety standards, contributing to workplace safety initiatives.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Process Assistant
Amazon
Caledonia, MI
09.2020 - 08.2023
Streamlined inventory management processes to enhance accuracy and efficiency in order fulfillment
Collaborated with team members to identify and resolve workflow bottlenecks, improving operational flow
Trained new associates on standard operating procedures, ensuring compliance with safety protocols
Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Assistant Manager
Quality Dining
Spring Lake, MI
05.2014 - 03.2020
Resolved customer inquiries and concerns, promoting positive brand experiences.
Collaborated with management on implementing promotional strategies to boost sales performance.
Analyzed operational processes for improvement opportunities, enhancing overall productivity.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Managed inventory levels to minimize stockouts while reducing overhead costs.