Angelia Rodriguez
Somerset,KY
Summary
Responsible, organized, and reliable associate offering unmatched customer service and workplace focus. Good listening skills combined with attentive and detail-oriented nature. Efficient and precise with commitment to finishing jobs quickly and accurately.
Overview
3
3
years of professional experience
Work History
Cashier, Retail Associate
TJ Maxx
02.2022 - Current
- Maintained and built customer loyalty by providing excellent customer care
- Commended by management and colleague for excellent customer service
- Took initiative to find extra tasks when scheduled duties were completed
- Fulfilled and managed all retail duties at high-productivity retail outlet
- Used POS system to process sales, returns, online orders, and gift card activations.
Cashier, Team Member
Chick-Fil-A
10.2021 - 05.2022
- Maintained excellent customer service during high-volume of customers
- Learned all required tasks quickly to maximize performance.
- Built relationships with customers to encourage repeat business.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
Cashier, Retail Associate
Tj Maxx
09.2020 - 06.2021
- Worked with loss prevention in monitoring shopper behavior.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
Education
Associate of Science - Physical Therapy Assisting
Somerset Community College
Somerset, KY05.2025
Associate of Science -
Riverside City College
Riverside, CADiploma -
Jurupa Valley High School
05.2020
California State University - Sacramento
Sacramento, CASkills
- Observational Information
- Critical Thinking
- Security Practices
- Excellent Written and Verbal Communication
- Email Communication
- Customer Assistance
- Time Management
- POS System Operations
- Beginner in Excel
- Beginner in Microsoft Office
Timeline
Cashier, Retail Associate
TJ Maxx
02.2022 - Current
Cashier, Team Member
Chick-Fil-A
10.2021 - 05.2022
Cashier, Retail Associate
Tj Maxx
09.2020 - 06.2021
Associate of Science - Physical Therapy Assisting
Somerset Community College
Associate of Science -
Riverside City College
Diploma -
Jurupa Valley High School
California State University - Sacramento