Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Construction Manager
Habitat for Humanity of Benton County
Bentonville, AR
01.2021 - 01.2024
Monitored project progress to enforce adherence to deadlines and quality standards.
Prepared bids on upcoming projects based on estimated costs for labor, materials and equipment usage.
Worked closely with city officials regarding permits required for various types of construction projects.
Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
Store Manager
Habitat for Humanity of Benton County
Bentonville, AR
11.2019 - 01.2024
Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Prepared staff work schedules and assigned team members to specific duties.
Hired and onboarded team members to meet immediate and expected demand.
Analyzed, compiled and presented statistical, financial, and production processing reports to senior leadership.
Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assistant Construction Manager
Habitat for Humanity of Benton County
Bentonville, AR
08.2018 - 11.2019
Organized and participated in monthly on-site meetings with clientele and subcontractors.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Monitored daily construction and evaluated project progress, contract compliance and safety.
Developed effective working relationships with vendors who provided supplies or services related to ongoing projects.
Prepared and planned worksites to help jobs run smoothly.
Ensured compliance with applicable building codes, safety regulations and industry standards throughout the duration of each job.
Conducted walk-through inspections and other scheduled inspections with homeowners.
Owner and Operator
Yards and More Lawn Care
Bentonville, AR
03.2010 - 01.2022
Cut and trimmed lawns using power mowers and edgers.
Built retaining walls using stones or bricks for stability purposes.
Advised customers on plant, flower or shrubbery care.
Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
Planted trees, shrubs, bushes and flowers in decorative planters and displays.
Operated machinery such as bobcats or tractors when necessary.
Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Stratford Career Institute.
Washington DC/Online
01-2003
Skills
Revenue Generation
Inventory Management
Schedule Management
Project Management
Interpreting Blueprints
Customer Retention
Budget Control
POS Systems
Certification
Rapport International Leadership Training I and II 2006 and 2007
Annual OSHA certification
Affiliations
Enjoy being outdoors in nature and spending time with family