Angelia Simpson
Sutton,WV
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Medical Assistant
WVU Medicine, Urology & Ophthalmology
2023.05 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved clinical workflow with introduction of electronic health records system.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant/Billing Clerk
Camden on Gauley Clinic/Dr. Eddie Prendergast
2010.10 - 2023.05
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Processed customer invoices, credit memos and payments within established timelines.
- Verified accuracy of accounts payable payments, resulting in reduction in payment errors and check reissues.
- Processed vendor and supplier payments on weekly basis.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Maintained accurate records of customer payments.
- Expedited payment collection by consistently following up on overdue accounts and sending payment reminders.
- Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
Home Health Care Provider
Self Employed
2007.05 - 2010.02
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Collaborated with families to address concerns or unmet needs, fostering ongoing communication and collaboration in support of patient wellbeing.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Ensured medication adherence for optimal health outcomes through accurate administration and careful monitoring.
- Fostered safe living environment by implementing personalized care plans for each patient.
- Administered medications in accordance with doctor's instructions.
- Transported clients for medical and personal outings.
Education
High School Diploma -
Nicholas County High School
Summersville, WV05.1986
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Medical Terminology
Vital Sign Monitoring
Clinical Documentation
Electronic Health Records
CPR
Specimens collection and processing
Medical Procedures
Professionalism and Ethics
Appointment Setting
Medical office administration
Medical billing and coding
Timeline
Medical Assistant
WVU Medicine, Urology & Ophthalmology
2023.05 - Current
Medical Assistant/Billing Clerk
Camden on Gauley Clinic/Dr. Eddie Prendergast
2010.10 - 2023.05
Home Health Care Provider
Self Employed
2007.05 - 2010.02
High School Diploma -
Nicholas County High School
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