Angelia Smyth
Stanton,KY
Summary
Skilled nursing professional with strong background in patient care coordination and healthcare management. Demonstrates expertise in clinical assessment, discharge planning, and patient advocacy. Known for fostering team collaboration, adapting to evolving needs, and delivering meaningful outcomes. Equipped with excellent communication skills, critical thinking, and ability to navigate complex healthcare systems. Known for fostering team collaboration, adapting to evolving needs and change.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Somatus
01.2025 - Current
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Provided timely feedback to healthcare providers regarding patient concerns, facilitating prompt resolution of issues and contributing to a positive patient experience.
- Implemented evidence-based nursing interventions, contributing to improved quality of care and patient satisfaction scores.
- Supported professional development through mentorship and expertise-sharing within the nursing team.
Registered Nurse Case Manager
United Health Care Optum
01.2020 - 01.2025
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Responded promptly and professionally to patient questions and concerns.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Participated in ongoing professional development opportunities focused on refining case management skills in alignment with industry bestpractices.
- Implemented evidence-based nursing interventions, contributing to improved quality of care and patient satisfaction scores.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Boosted mentee confidence and skillset with personalized guidance and constructive feedback.
- Monitored mentee progress through regular assessments, ensuring alignment with their personal and professional objectives.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse Dialysis Home Therapy
Fresenius Medical Care NALCO
02.2019 - 01.2020
- Evaluated and prioritized care procedures considering the severity and uniqueness of each patient's situation.
- Executed comprehensive patient evaluations, promptly alerting physicians to any variations in condition.
- Closely monitored for side effects and adverse reactions requiring intervention.
- Contributed to a positive work environment by assisting in the development of new nurses.
- Consistently adhered to strict hygiene measures to educate patients on proper practices.
- Coordinated with various specialists to formulate comprehensive care strategies for multi-condition cases.
- Utilized de-escalation methods to handle challenging patient interactions.
- Fostered safety culture in healthcare facility by engaging in quality improvement initiatives.
- Facilitated support for families navigating complex medical choices.
- Provided valuable clinical data presentations during interdisciplinary team meetings.
- Coordinated seamless shifts in care settings, minimizing treatment plan interruptions.
- Delivered exceptional care to individuals managing chronic conditions.
- Leveraged clinical expertise to support patient advocacy.
- Tracked dietary habits, exercise routines, and behavioral factors for accurate condition analysis.
- Ensured confidentiality by adhering to HIPAA regulations.
- Maintained updated patient charts by recording therapy details.
- Worked alongside leadership to implement plans enhancing nursing satisfaction.
- Enhanced clinical documentation and accountability by designing improved record-keeping tools.
Clinic Manager
Fresenius Kidney Care
01.2016 - 02.2019
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Improved patient satisfaction through effective communication and compassionate care.
- Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Fostered a culture of accountability among staff members, instilling an unwavering commitment to delivering high-quality care services across all aspects of the organization''s operations.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Prioritized patient confidentiality, adhering to HIPAA guidelines and safeguarding sensitive information at all times.
- Utilized data analysis tools to track key performance indicators, identifying areas for improvement and driving continuous growth in clinic success.
- Oversaw clinic's compliance with health and safety standards, ensuring safe environment for both patients and staff.
- Enhanced team morale and reduced staff turnover by establishing comprehensive employee recognition program.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Unit Manager/Interim director of Nursing
Stanton Nursing Home
02.2011 - 09.2014
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Ensured Compliance with regulations and standards through regular audits, staff education and updates.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Participated in CMS audits.
Hospice Registered Nurse Case Manager
Hospice East
06.2006 - 01.2011
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
Registered Nurse, Emergency Department
Clark Regional Medical Center
01.2003 - 06.2006
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Education
Associate Degree In Nursing - Nursing
Hazard Community And Technical College
Hazard, KYBachelor of Science - Nursing
Kentucky State University
Frankfort, KYSkills
- Direct patient care
- Goal setting
- Emotional intelligence
- Care coordination
- EMR / EHR
- Case evaluation
- Patient assessments
- Medical records management
- Home care management
- Staff management
- Service coordination
- Ethical considerations
- Quality improvement
- Patient advocacy
- Healthcare regulations
- Palliative care
- Care management
- Staff education and training
- Chronic disease management
- HIPAA compliance
- Compassionate and caring
- Training staff
- Relationship building
- Attention to detail
- Strong clinical judgment
- Microsoft office suite
- Discharge planning
Institution Information
Kentucky State University, www.kysu.edu
Hazard Community and Technical College
Current Name
Angelia M Smyth
Personal Information
Date of Birth: 10/21/67
Certification
Certified Case Manager
Timeline
Registered Nurse Case Manager
Somatus
01.2025 - Current
Registered Nurse Case Manager
United Health Care Optum
01.2020 - 01.2025
Registered Nurse Dialysis Home Therapy
Fresenius Medical Care NALCO
02.2019 - 01.2020
Clinic Manager
Fresenius Kidney Care
01.2016 - 02.2019
Unit Manager/Interim director of Nursing
Stanton Nursing Home
02.2011 - 09.2014
Hospice Registered Nurse Case Manager
Hospice East
06.2006 - 01.2011
Registered Nurse, Emergency Department
Clark Regional Medical Center
01.2003 - 06.2006
Associate Degree In Nursing - Nursing
Hazard Community And Technical College
Bachelor of Science - Nursing
Kentucky State University
Similar Profiles
Amanda MataAmanda Mata
RNCM/TOC RN at SomatusRNCM/TOC RN at Somatus
Jennifer KershawJennifer Kershaw
Patient Health Advocate at SomatusPatient Health Advocate at Somatus
LAUREN KRAPF, RNLAUREN KRAPF, RN
RN CARE MANAGER at SOMATUSRN CARE MANAGER at SOMATUS