Summary
Overview
Work History
Education
Skills
Websites
Cake design and decorating
Timeline
Teacher
Angelia Vangiller

Angelia Vangiller

Statesboro,GA

Summary

Talented Owner with excellent customer service and facility oversight skills, and more than 10 years of experience. Highly motivated and comfortable working with customers to insure a satisfying experience with the brand and business.

Overview

10
10
years of professional experience

Work History

Owner

AngeliaCake
Statesboro, GA
07.2022 - Current
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed day-to-day business operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Established foundational processes for business operations.
  • Aligned branding initiatives and sales strategies with client goals.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared annual budgets with controls to prevent overages.

Co-Owner/Operator

Statesboro Sweets Cafe
Statesboro, GA
11.2019 - 06.2022
  • Managed day-to-day business operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Trained and motivated employees to perform daily business functions.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Aligned branding initiatives and sales strategies with client goals.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Customer Service Cashier and Sales

Refuge Thrift Store
Statesboro, GA
08.2015 - 06.2017
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Counted money in drawers at beginning and end of each shift.
  • Set up new sales displays each week.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Bryan County High School
Pembroke, GA
06.1989

Skills

  • Team Oversight
  • Scheduling
  • Product Branding
  • Relationship building
  • Budgeting
  • Business administration
  • Project Management
  • Financial Management
  • Verbal and written communication
  • Budget development
  • Business launch
  • Client Service
  • Marketing
  • Business planning
  • Consulting
  • Staff Management

Cake design and decorating

I have been involved with designing and decorating cakes for wedding and celebration. I have 10+ years experience in the professional industry.


Owning my business has given me experience with learning to work with individuals to insure they are satisfied with product and service.



Timeline

Owner

AngeliaCake
07.2022 - Current

Co-Owner/Operator

Statesboro Sweets Cafe
11.2019 - 06.2022

Customer Service Cashier and Sales

Refuge Thrift Store
08.2015 - 06.2017

High School Diploma -

Bryan County High School

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Angelia Vangiller