Angelia Walker
Houston,Texas
Summary
Versatile medical assistant with 5 years of experience in medical and administrative support. Robust history of accurately documenting patient health information and collecting vital signs. Efficiently schedules appointments and records patient insurance information.
Overview
11
11
years of professional experience
Work History
Head Medical Assistant
GenCare Spine & Pain, PLLC.
Tomball, Texas
01.2019 - 03.2022
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Taught patients about medications, procedures and care plan instructions.
- Directed 15-20 patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Medical Assistant
Us Pain & Spine Institute/NW Family Medicine
Humble, TX
07.2015 - 01.2019
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed 20-30 patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained pre- and post-treatment vital signs and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared initial patient charts for admission.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Taught patients about medications, procedures and care plan instructions.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Direct Care Staff Member
Family Tree In-Home Senior Care
Houston, TX
10.2013 - 12.2015
- Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
- Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
- Administered medication as directed by physician.
- Scheduled and accompanied clients to medical appointments.
- Entertained or read aloud to patients to improve mental health and alertness.
- Exercised comatose, paralyzed or restricted mobility patients to maintain flexibility and muscle tone.
- Administered medications to 3 or more patients or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors and medications in client medical records.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
Direct Care Staff Member
Wilson Family Caring Center
Houston, TX
01.2012 - 10.2013
- Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
- Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
- Administered medication as directed by physician.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Entertained or read aloud to patients to improve mental health and alertness.
- Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
- Documented 3 or more client progress and services performed, reporting changes in client condition to manager or supervisor.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Monitored and assisted residents through individual service plans.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Evaluated client progress toward established annual and quarterly goals.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors and medications in client medical records.
- Ran errands for patients, did shopping, and picked up other necessities.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Remained alert to problems or health issues of clients and competently responded.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
No Degree -
Fortis College-Houston
Houston, TX05.2013
Skills
- Appointment Scheduling
- Updating Medical Records
- Time Management
- Sanitizing and Cleaning
- Willingness to Learn
Timeline
Head Medical Assistant
GenCare Spine & Pain, PLLC.
01.2019 - 03.2022
Medical Assistant
Us Pain & Spine Institute/NW Family Medicine
07.2015 - 01.2019
Direct Care Staff Member
Family Tree In-Home Senior Care
10.2013 - 12.2015
Direct Care Staff Member
Wilson Family Caring Center
01.2012 - 10.2013
No Degree -
Fortis College-Houston
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