Summary
Overview
Work History
Skills
Languages
Languages
References
Timeline
Generic
ANGELIANN RAMOS

ANGELIANN RAMOS

Davenport,FL

Summary

Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

Overview

2
2
years of professional experience

Work History

Helping Homebound Hero's Office Manager

Osceola council on aging
Kissimmee, FL
08.2023 - Current
  • Processed payments using point of sale system software.
  • Organized client meetings to provide project updates.
  • Manage three Home Rehab Programs
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Tracked payments made to contractors using accounting software packages.
  • Manage labor's time
  • Assign Jobs accordantly

Weatherization Intake Specialist

Osceola Council on Aging
Kissimmee, FL
08.2023 - Current
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
  • Provided referrals to appropriate resources within the community when necessary.
  • Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Worked closely with local building inspectors to ensure compliance with all applicable codes.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Family Representative (Front Desk)

YMCA LEARNING CENTER OF CENTRAL FLORIDA
Lake Buena Vista, FL
05.2023 - Current
  • Certified Teacher Assistant

Certified Teacher Assistant

YMCA LEARNING CENTER OF CENTRAL FLORIDA
Lake Buena Vista, FL
10.2022 - 05.2023
  • Developed departmental objectives, budgets, policies, procedures and strategies
  • Skilled in using various software applications and programs including Microsoft Office, Excel and ProCare
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Responsible in keeping track of immunizations and physicals
  • Scheduling children through ProCare
  • Responsible for setting employees up with finger prints
  • Assisted with the implementation of IEPs for students with disabilities
  • Fostered an inclusive environment that promoted student learning and development
  • Supported students in developing their academic, social, and emotional skills through individualized instruction
  • Demonstrated ability to work collaboratively with teachers and other staff members to create engaging lesson plans
  • Maintained accurate records of student progress, attendance, and assessment results
  • Utilized effective communication skills to maintain strong relationships with parents and guardians.

Front Desk Receptionist

secret collision center
Winter Haven, FL
08.2021 - 11.2022
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Conducted monthly bank reconciliations.
  • Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
  • Managed daily operations of the Collision Center, including scheduling appointments and allocating resources.

Skills

  • Social Perceptiveness
  • Word Processing
  • Multi-Line Telephone Systems
  • Meeting Scheduling
  • Sorting and Labeling
  • Business Administration
  • Conflict Management
  • Telephone Etiquette
  • Bookkeeping
  • Billing
  • Operations Management
  • Employee Supervision

Languages

  • Spanish, Bilingual
  • Sign language, Conversational

Languages

spanish
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Helping Homebound Hero's Office Manager

Osceola council on aging
08.2023 - Current

Weatherization Intake Specialist

Osceola Council on Aging
08.2023 - Current

Family Representative (Front Desk)

YMCA LEARNING CENTER OF CENTRAL FLORIDA
05.2023 - Current

Certified Teacher Assistant

YMCA LEARNING CENTER OF CENTRAL FLORIDA
10.2022 - 05.2023

Front Desk Receptionist

secret collision center
08.2021 - 11.2022

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ANGELIANN RAMOS