Summary
Overview
Work History
Skills
Timeline
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Angelic White

Springfield,MO

Summary

I am highly motivated, detailed and organized. I enjoy working with a team, leading a team or individually to complete projects and assignments. I have a long history of excellent customer service, top notch management and leadership in a business environment and I am looking forward to expanding my knowledge and skills in other areas of business administration.

Overview

19
19
years of professional experience

Work History

Administrative Assistant/Route Settlement Clerk

Pepsi Bottling Group
Springfield, MO
07.2023 - Current
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Clear all drop ship delivery invoices daily by ensuring that totals in our system match with that of the retail customer using Retail Link and Pepsi ESC
  • Process all cash and coin from full service routes using cash and coin counting machines and entering this information into Pepsi ESC
  • Recording all first fill and closeout information in Excel ledger
  • Process all checks received from deliveries using Singlepoint
  • Reconcile all cash and checks received in Pepsi ESC as well as in Excel ledgers
  • Communicate effectively with others outside of my physical location for meetings, updates to training and questions using Zoom
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responsible for general cleaning of front offices, driver room, break area and conference rooms.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.

Cash Office Associate

Ross Dress for Less
Springfield , MO
03.2023 - 07.2024
  • Verified cash drawer, counted money and balanced receipts.
  • Prepared reports summarizing daily transactions for management review.
  • Reconciled all sales at end of shift to ensure accuracy of funds received from customers.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Reconciled computer reports with manually maintained ledgers.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Participated in inventory counts as required by management team.
  • Assisted other departments when needed to ensure efficient operations.

Store Training Manager

Dollar General
Springfield, MO
09.2005 - 10.2021
  • Managed operations of single store location with a staff of 10-12 employees
  • Trained new store managers as assigned for 2 weeks in my store then 2 weeks in their new store
  • Top-tier customer service resulting in year over year sales increases varying from 5%-10% over a 16 year period
  • Building the sales within a single location from $1M to $3M+ over a 15 year period
  • Managed 1 complete expansion project to double the size of the store in 2011
  • Managed a complete relocation of the same store to a new building
  • Reduced overall shrink from 7% to 2.8%
  • All aspects of retail/grocery management including but not limited to hiring, scheduling, training, delegating workload, customer service, cash handling, receiving trucks, stocking, merchandising, setting POG's, maintaining approximately 20+ vendor relationships, reconciling invoices and much more

Skills

  • Invoice Processing
  • Document Control
  • Data Entry
  • Spreadsheet Management
  • Check Processing
  • Office Administration
  • Bookkeeping
  • Clerical Support
  • Scheduling
  • Information Security

Timeline

Administrative Assistant/Route Settlement Clerk

Pepsi Bottling Group
07.2023 - Current

Cash Office Associate

Ross Dress for Less
03.2023 - 07.2024

Store Training Manager

Dollar General
09.2005 - 10.2021

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Angelic White