Angelic Williams

• Removed jams and unblocked conveyor system to maintain flow of goods.
• Proved successful working within tight deadlines and a fast-paced environment.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Followed safety regulations to maintain safe work environment.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Followed verbal and written instructions to properly move and ship products.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Maintained clean, orderly work environment free of hazards.

• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Proved successful working within tight deadlines and a fast-paced environment.
• Loaded and unloaded materials onto and off of trucks for fast shipment.

Used handheld scanners to efficiently track and maneuver freight throughout distribution network

• Maintained clean, orderly work environment free of hazards.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Followed verbal and written instructions to properly move and ship products.

• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Delivered goods and products to customer on time and in excellent condition.
• Updated logs and tracking documents accurately and according to schedule requirements.

• Processed customer service orders promptly to increase customer satisfaction.
• Took payment information and other pertinent information such as addresses and phone numbers to place orders.
• Applied basic sales strategy to engage customers and present solutions to suit individual needs.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Provided concierge service to assist patients and families and direct them to available resources.
• Provided care for Number-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
• Responded to patient call lights to expedite appropriate follow-through.

• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Used in-store system to locate inventory and place special orders for customers.
• Used POS system to process sales, returns, online orders, and gift card activations.