Angelica Adame

Managed multiple sites - Torrance Urgent Care, Primary Care, Pediatric and ENT, GI

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Established business relations with the city of Torrance and helped develop contracts for workers compensation and for new hires
• Prepared and passed office internal and external insurance audits with 99%
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Managed budgets effectively, ensuring optimal financial performance.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Managed and motivated employees to be productive and engaged in work.
• Cross-trained existing employees to maximize team agility and performance.
• Onboarded new employees with training and new hire documentation.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
• Improved practice revenue through effective financial management and strategic cost reductions.
• Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
• Prepared and passed office internal and external insurance audits with 99%
• Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
• Collaborated with the EPIC program launch
• Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
• Managed multi sites - Pediatric, OB/GYN and ENT

• Improved patient outcomes by developing and implementing effective communication.
• Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
• Prepared and passed office internal and external insurance audits with 99%
• Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
• Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
• Mentored junior staff members, fostering a culture of professional growth and continuous improvement within the clinical team.
• Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinic''s function.
• Inventory

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Prepared and passed office internal and external insurance audits with 99%
• EKG
• Phlebotomy
• Assisted in minor procedures
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.