ANGELICA AGUIRRE
Monroe,OH
Summary
Self-motivated [Lead,tasker] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
Monroe, United States
05.2022 - Current
- Kept team operations consistent with well-established and clear departmental requirements
- Spearheaded continuous improvement strategies by tracking production metrics and leveraging data to optimize approaches
- Exercised conflict resolution to prevent, minimize and resolve problems, building constructive relationships
- Maintained quality standards with team quality assurance monitoring and coaching
- Managed daily workload and assigned productivity goals based on customer demands
- Improved staff performance through continuous monitoring and training updates
- Covered daily office workloads with optimized staffing managing and customizing the LMS platform
- Tracking the progress and performance of the employees, providing users with technical assistance and training on Smartopps
- Leading a team to ensure effective implementation and maximize features and functionality of our LMS technology
- Responsible to send out the LMS PayOut for the employees that have a positive Variance on LMS.
Lead Coordinator
DHL Supply Chain
Monroe, United States
01.2020 - Current
- Stay in contact with LTL dispatchers and relay the number of trucks and time for pick-up
- Drove workflow improvements by streamlining processes
- Complete daily operational tasks
- Problem solve any issues that might arise
- Send daily reports multitasking issues.
Assistant Restaurant Manager
El Rancho Grande Mexican Food Restaurant
Kettering, OH
04.2012 - 05.2017
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Provide adequate quantities of food, beverages, equipment and supplies
- Achieved highest employee retention rate in region
- Ensure profitability and enjoyable dining experience
- Address customers complaints
- Opening and closing the restaurant.
Education
High School Diploma -
Belmont High School
03.2012
Skills
- Self-Motivated
- Teambuilding
- Critical Thinking
- Positive thinking
- Multitasking
- Strategic planning
- Performance monitoring
- Task delegation
- Performance improvement
- Problem solving
- Task prioritization
- Staff Supervision
- Performance Monitoring
- Performance Tracking
- Performance Improvements
- LMS Site Cleanup
- Warehouse Operations
Accomplishments
- Working for DHL has set my mind to improved on any task I get to do, learning and gaining knowledge every day.
- Graduated from ELP.
- Currently taking Supervisor Academy
- LMS Champion
- I was successful on bringing LMS site to a positive variance.
- I trained coordinator Leads and new supervisors.
- I was part and helped out on a site being a start up.
Languages
- Fluent english
- Fluent spanish
Languages
Spanish
Professional
English
Professional
Timeline
Operations Supervisor
DHL Supply Chain
05.2022 - Current
Lead Coordinator
DHL Supply Chain
01.2020 - Current
Assistant Restaurant Manager
El Rancho Grande Mexican Food Restaurant
04.2012 - 05.2017
High School Diploma -
Belmont High School