Angelica Aguirre
Monroe,OH
Overview
13
13
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
05.2022 - Current
- Consistently led a cross-functional team of over 80 individuals to deliver customer KPIs safely and effectively in a 750,000 sq ft. dry goods warehouse.
- Foster a culture that puts safety above all, conducting daily safety observations and providing feedback to associates.
- Assist in resolving issues region wide utilizing fluent Spanish speaking and writing to better communicate with individuals.
- Utilized tools such as GEMBA, Power BI and Citrix to complete continuous improvement initiatives at home site, as well as other sites in the region.
- Responsibly coach individuals through conflict, achieving a better sense of understanding from all parties.
- Adapt to an ever-changing workload, frequently changing strategy and staffing allocation to ensure that business goals are met.
- Develop and train associates at all levels, focusing on improving competence as well as confidence in their job functions and as professionals.
- Maintain the sites labor management system, including data clean up, standard revision, location configuration and financial incentives.
- Coach individuals on how to improve operational performance through observation and feedback.
- Balance overtime need and cost to ensure adequate staffing while remaining in budget.
- Successfully graduated from Supervisory Academy and Emerging Leaders Program.
Lead Coordinator
DHL Supply Chain
01.2020 - Current
- Stay in contact with LTL dispatchers and relay the number of trucks and time for pick-ups.
- Drove workflow improvements by streamlining processes
- Complete daily operational tasks
- Address and resolve any issues that arise.
- Ensured that daily reports were sent out promptly each day, detailing the necessary updates and relevant information.
Assistant Restaurant Manager
El Rancho Grande Mexican Food Restaurant
04.2012 - 05.2017
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Provide adequate quantities of food, beverages, equipment and supplies
- Achieved highest employee retention rate in region
- Ensure profitability and enjoyable dining experience
- Address customers complaints
- Opening and closing the restaurant.
Education
High School Diploma -
Belmont High School
Dayton, OH03.2012
Skills
- Consistently led a cross-functional team of over 80 individuals to deliver customer KPIs safely and effectively in a 750,000 sq ft dry goods warehouse
- Foster a culture that puts safety above all, conducting daily safety observations and providing feedback to associates
- Assist in resolving issues region wide utilizing fluent Spanish speaking and writing to better communicate with individuals
- Utilized tools such as GEMBA, Power BI and Citrix to complete continuous improvement initiatives at home site, as well as other sites in the region
- Responsibly coach individuals through conflict, achieving a better sense of understanding from all parties
- Adapt to an ever-changing workload, frequently changing strategy and staffing allocation to ensure that business goals are met
- Develop and train associates at all levels, focusing on improving competence as well as confidence in their job functions and as professionals
- Maintain the sites labor management system, including data clean up, standard revision, location configuration and financial incentives
- Coach individuals on how to improve operational performance through observation and feedback
- Balance overtime need and cost to ensure adequate staffing while remaining in budget
- Successfully graduated from Supervisory Academy and Emerging Leaders Program
Accomplishments
- Working for DHL has set my mind to improved on any task I get to do, learning and gaining knowledge every day.
- Graduated from ELP.
- Currently taking Supervisor Academy
- LMS Champion
- I was successful on bringing LMS site to a positive variance.
- I trained coordinator Leads and new supervisors.
- I was part and helped out on a site being a start up.
Languages
Spanish
Professional
English
Professional
Timeline
Operations Supervisor
DHL Supply Chain
05.2022 - Current
Lead Coordinator
DHL Supply Chain
01.2020 - Current
Assistant Restaurant Manager
El Rancho Grande Mexican Food Restaurant
04.2012 - 05.2017
High School Diploma -
Belmont High School
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