Dedicated Administrative Assistant II with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
11
11
years of professional experience
18
18
years of post-secondary education
Work History
DC Administrative Associate II
Ferguson Enterprises LLC
Perris, California
01.2020 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Drafted professional memos, letters, and marketing to support business objectives and growth with increased sales by 10%.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Screened visitors and issued badges to maintain safety and security.
Edited documents to improve accuracy of language, flow, and readability.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Volunteered to help with special projects of varying degrees of complexity.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Corporate Administrative Assistant III
O'Reilly Auto Parts Distribution Center
Moreno Valley, California
06.2012 - 01.2020
Responsibilities and Achievements
Administrative Assistant is crossed trained in multiple areas in front office.
Productivity Clerk
Customer Service / Receptionist
Accounts Payable / Receivable
Produce daily and weekly reports containing sensitive information regarding Distribution
Production level
Maintain all schedules and work teams on daily Basis for new hires, status changes, and terminations
Research and use critical and analytical thinking skills to resolve all variances between Kronos and LMS
Enter approved activity sheets before start of each supervisors next shift; prior to running daily reports
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate
Operating building switchboard directing calls to correct location
Strong level of customer service for internal and external customers
Perform all duties in time efficient manner
Excellent written and verbal communication skills through email management or any form of communication
Process marketing orders with use of Macro functions on Log Pro - AS400 Access
Performed data entry on customer orders
Chosen as go-to data entry clerk because of speed efficiency
Problem solve any order delays, unpick items, place orders, and inventory checks via telephone on daily
Process team member account payments for purchases and handle daily bank deposits
Assist in any concerns regarding payment account issues; communicate well with corporate credit department
Maintain Petty Cash and manage internal/ external funds with corporate level
Coordinate and process any monthly DC expense payments, code, and research any inquiries regarding
Diagnose printer repairs and process service request form for any issues on equipment; maintain inventory for
Use Quickbooks to produce monthly invoices, reports and tasks
Maintain office supplies inventory by checking stock and ordering new supplies as needed
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of
Support DC manager and supervisors in any administrative functions
Human Resources
Mail room Clerk
Provide support for employees/staff with benefits, payroll, • and/or HR inquiries
Trusted with scheduling new hire candidates for interviews, reference screening, and visual testing
Manage administrative functions including complex calendar management with focus on proper allocation of
Trusted with IE Commuter Program to engage associates in commuting in resourceful way of transport.
Trusted with Why We Work Safe Program (WWWS) to engage community in promoting our O'Reilly culture
Team efficiency
Attend management meetings and produce minutes
Produce accurate office files, update spreadsheets and crafted presentations to support executives and boost
Respond to emails and other correspondence to facilitate communication and enhance business processes
Allocated executive tasks and managed complex calendars and administrative functions
Promoted team productivity by keeping supplies organized and well-stocked for store supply requests
Sorted and placed mail into mailboxes with accuracy and efficiency
Weighed letters and packages and calculated costs based on classification, weight, and destination
Picked products for specific routes according to pick sheets