Hospitality-focused hostess skilled at managing reservations, coordinating seating, and anticipating guest needs. Collaborative team player dedicated to delivering polished, luxury-level service and exceptional first impressions.
Overview
9
9
years of professional experience
Work History
Server
IHOP
01.2023 - 07.2025
Provided warm, attentive table service while managing multiple guests in a fast-paced environment.
Anticipated guest needs and delivered personalized recommendations to elevate the dining experience.
Handled orders, modifications, and special requests with accuracy and professionalism.
Resolved guest concerns calmly and ensured a positive, memorable experience.
Maintained polished presentation and an organized section during peak rushes.
Hostess
IHOP
01.2023 - 01.2023
Warmly greeted guests and created a welcoming first impression in a high-volume environment.
Managed seating flow, waitlists, and table turnover to support smooth, efficient operations.
Anticipated guest needs and communicated special requests to servers and management.
Handled guest concerns with professionalism and ensured a positive dining experience.
Maintained a polished front-of-house appearance and organized host stand during peak rushes.
General Education Teacher
Lihikai Elementary
07.2021 - 03.2023
Taught standards-aligned lessons and supported diverse learning needs.
Managed classroom behavior and maintained a positive learning environment.
Assessed student progress and adjusted instruction as needed.
Communicated with parents and collaborated with staff to support student success.
Provided small-group and individualized instruction to reinforce key skills.
Barista
Starbucks
03.2016 - 12.2018
Delivered warm, high-quality service in a fast-paced, high-volume setting.
Prepared customized drinks accurately while maintaining brand standards.
Anticipated guest needs and handled concerns with professionalism.
Kept work areas clean, organized, and efficient during peak hours.
Education
Bachelor of Education - Elementary Education
University of Hawaii At Mānoa
Honolulu, HI
05.2021
Skills
Exceptional guest service and professional first impressions
Anticipating and responding to guest needs
Managing seating, reservations, and waitlists efficiently
Calm, polished communication under pressure
Conflict resolution and problem-solving with discretion
Team collaboration and seamless coordination with staff
Maintaining a clean, organized, and welcoming front-of-house