Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Alzate

Angelica Alzate

Miami,FL

Summary

Dynamic administrative professional with expertise in data management including unaccompanied immigrant children cases information, document control, and financial administration, streamlining processes and enhancing communication. Bilingual in English and Spanish, I excel at collaborative problem-solving, ensure compliance, and build strong client relationships through exceptional service.

Overview

7
7
years of professional experience

Work History

Administrative Assistant (Remote/Part-Time)

AG Installation Inc.
12.2023 - Current
  • Enhance document and email organization by establishing a comprehensive filing and storage system for historical documents, preserving vital company records and improving information accessibility.
  • Maintain clear and timely email communication.
  • Streamline estimate and invoice processing, resulting in timely vendor payments and minimized financial record errors.
  • Accelerate document processing by automating templates for routine correspondence and QuickBooks tasks.
  • Ensure company compliance by managing the timely renewal of all annual documents.

Post Release Services Case Aide (Remote/Full-Time)

Southwest Key Programs
02.2024 - 03.2025
  • Maintained meticulous records, including sensitive unaccompanied immigrant children case information, and managed critical company databases. Consistently met reporting deadlines by completing and submitting all required forms, post-release service reports, and records, including timely ORR (Office of Refugee Resettlement) case referral processing and case closures in ETO software, achieved through effective task prioritization.
  • Ensured the highest ethical standards and client trust by safeguarding sensitive information through strict adherence to confidentiality protocols and secure data management practices.
  • Actively participated in required trainings and maintained and applied up-to-date knowledge of relevant laws, regulations, and policy procedures to ensure compliance.
  • Accurately and efficiently managed post-release worker expense reports, providing precise documentation for budget forecasting.
  • Cultivated a positive and collaborative work environment by building strong colleague relationships and proactively resolving challenges. Consistently exceeded team goals through collaborative implementation of best practices and provided daily support to colleagues on diverse tasks.

Preschool Teacher (Full-Time)

Atelier Kids Miami
09.2020 - 08.2023
  • Cultivated strong parent/caregiver relationships, providing regular progress updates and proactively addressing concerns.
  • Through collaborative group activities, I promoted positive social interactions and significantly boosted children's social development. Effective classroom management strategies and clear expectations led to improved student behavior. Supported emotional development by teaching and modeling empathy and kindness, creating a safe and inclusive environment for self-expression. Student independence was fostered by encouraging self-help skills and personal responsibility, building self-esteem and confidence. I guided students in the development of comprehensive social, emotional, and physical skills.
  • Designed engaging, hands-on lessons and activities that fostered curiosity and promoted learning. Developed critical thinking and problem-solving skills through targeted activities. Nurtured creativity by integrating arts and crafts into the curriculum and showcasing student talent. Conducted early literacy and math activities, laying a strong foundation for future academic success. Integrated music, art, and literature into the curriculum to stimulate intellectual growth. Planned and executed activities to promote physical, social, and intellectual development. Implemented play-based learning strategies to provide diverse educational approaches. Scheduled daily outdoor discovery time and facilitated nature connections through regular educational excursions, enhancing environmental awareness.
  • Ensured a safe, nurturing, and engaging classroom environment by adhering to health and safety guidelines, implementing daily sanitation protocols, and maintaining a secure, monitored space.
  • Implemented a bilingual program, introducing young learners to a second language in an immersive setting.

Administrative Assistant (Remote/Part-Time)

Kanu Decor
01.2018 - 12.2021
  • Delivered exceptional customer service by providing prompt responses to inquiries, effectively resolving concerns, and building strong client relationships through professional communication, creation and submission of estimates and invoices, timely payments, and fair negotiations on pricing or scope changes.
  • Maintained accurate company records through diligent data entry and database management.
  • Ensured timely project completion through effective schedule and material coordination.
  • Managed the timely renewal of all annual documents and certificates required for project compliance.

Education

Bachelor of Arts - Graphic Design

Universidad Pontificia Bolivariana
Colombia
12-2005

High School Diploma -

Sacred Heart College
New Zealand
11-1998

High School Diploma -

Colegio Inmaculado Corazon De Maria
Colombia
11-1997

Skills

    Technical Skills:

  • Operating Systems: Proficient in Windows and macOS
  • Microsoft Office Suite: Expert in Word, Excel, PowerPoint, and Outlook
  • Adobe Creative Suite: Skilled in Adobe Illustrator, Photoshop, and InDesign
  • Financial Software: Proficient in Intuit QuickBooks and Concur Solutions (Expense Reporting)
  • Data Management: Experienced in data entry, organization, and reporting, including ETO (Efforts to Outcomes) and ORR UC Portal access

    • Administrative and Organizational Skills:

  • Document Management: Skilled in documentation, reporting submission, and file organization
  • Financial Administration: Expertise in estimate and invoice processing
  • Time Management: Deadline-oriented with strong task prioritization skills

    • Soft Skills:

  • Problem-Solving: Proven critical thinking and problem-solving abilities
  • Teamwork: Dedicated team player with strong collaboration skills
  • Professionalism: Demonstrates a professional and mature demeanor
  • Communication: Bilingual (English/Spanish)

Timeline

Post Release Services Case Aide (Remote/Full-Time)

Southwest Key Programs
02.2024 - 03.2025

Administrative Assistant (Remote/Part-Time)

AG Installation Inc.
12.2023 - Current

Preschool Teacher (Full-Time)

Atelier Kids Miami
09.2020 - 08.2023

Administrative Assistant (Remote/Part-Time)

Kanu Decor
01.2018 - 12.2021

Bachelor of Arts - Graphic Design

Universidad Pontificia Bolivariana

High School Diploma -

Sacred Heart College

High School Diploma -

Colegio Inmaculado Corazon De Maria

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Angelica Alzate